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Uber

Connects people with rides, meals and groceries

General Manager, Canada Mobility - Mobility Operations

Business & StrategyPosted on Nov 9
Full-timeToronto, ON, CanadaIn-person

About the Job

Requirements

  • A bachelor's degree in Business Administration, Economics, Engineering, or a related field is required.
  • At least 10 years of experience leading a consumer business or substantial operating unit with P&L accountability is required.
  • A proven track record of developing and executing strategies that deliver measurable growth and profitability is required.
  • Strong commercial judgment and experience making disciplined investment and resource allocation decisions are required.
  • The ability to move between detailed operating analysis and long-term business strategy, using metrics to identify opportunities and guide execution, is required.
  • Demonstrated success developing leaders and aligning cross-functional teams around shared priorities is required.
  • The ability to influence senior stakeholders across a complex organization without direct authority is required.
  • Strong communication and stakeholder management skills, including the ability to translate complex issues into clear decisions and actions, are required.

Responsibilities

  • Define and execute a multi-year country strategy, translating market opportunities and operating insights into clear priorities and measurable outcomes.
  • Lead the country operating plan and P&L, making disciplined decisions on investment, cost structure, and resource allocation to deliver growth and profitability.
  • Expand core and emerging consumer offerings, including premium products, and build opportunities that support sustained growth.
  • Grow driver supply, improve service reliability, and strengthen earner economics to support a healthy marketplace for riders and drivers.
  • Adapt to a dynamic competitive market through focused local execution, effective marketing, and disciplined investment.
  • Partner with Policy and Legal to shape business responses to evolving technology and labour regulations, and represent Uber with external stakeholders as needed.
  • Build regional and global partnerships, influence Product and Engineering priorities, and ensure Canadian market needs inform technology and investment decisions.
  • Develop a high-performing country team, strengthen accountability and collaboration, and challenge established approaches where new ways of working can improve results.

Desired Qualifications

  • Experience in consumer marketplaces, mobility, or other complex operational businesses is preferred.
  • A strong understanding of Canadian consumer behaviour, market conditions, and regulatory dynamics is preferred.
  • Experience growing marketplace supply and balancing customer experience, earner economics, and business performance in a two-sided marketplace is preferred.
  • Experience partnering with Policy, Legal, or external stakeholders in regulated markets is preferred.
  • A track record of leading competitive responses and unlocking new growth in an established business is preferred.

About the Company

Uber

Connects people with rides, meals and groceries

Uber runs digital marketplaces that connect people seeking rides, meals and groceries with drivers, couriers and local merchants. Its Uber app includes private and shared rides, while Uber Eats lets customers order from restaurants and stores for delivery or pickup. The apps match requests with nearby service providers, handle payment and show trip or order progress, with revenue coming from service fees charged on transactions. Uber Freight connects businesses shipping goods with trucking companies and sells managed transportation services, extending the group's software beyond consumer trips. Founded in 2009, Uber is headquartered in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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