C

Cisco

Makes networking gear and security software

Partner Strategy Manager - Splunk CX Technical Partner Strategy

Pre-Sales Solution EngineeringUpdated on Nov 10
Full-timeIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, or Information Systems, or equivalent experience.
  • At least 10 years of total experience across enterprise architecture, partner solutions architecture, technical consulting, or partner strategy.
  • At least 5 years of experience focused on cloud-native observability, application performance monitoring, or distributed systems monitoring.
  • Deep architectural proficiency in modern observability domains, including application performance monitoring, real user monitoring, metrics/logs/traces correlation, and OpenTelemetry standards, and in containerized environments using Kubernetes and Docker.
  • Demonstrated leadership, interpersonal, and communication skills to influence senior leaders across various geographies.

Responsibilities

  • Act as the consultative technical authority on Observability Cloud and OpenTelemetry for Partner CX Practice Leads and Principal Architects.
  • Whiteboard, review, and advise on complex multi-cloud monitoring architectures, including application performance monitoring, infrastructure monitoring, log monitoring, digital experience monitoring, and synthetic monitoring, delivered by partner technical teams.
  • Guide partners on Kubernetes instrumentation standards, distributed tracing methodologies, and standardizing data ingestion pipelines using the OpenTelemetry Collector.
  • Provide expert consultative guidance to partner delivery teams to de-risk complex implementations, eliminate deployment friction, and accelerate customer time-to-value.
  • Develop and execute partner-led customer success strategies, drive strategic business model projects, and influence cross-functional leaders to formulate long-term priorities for ecosystem growth.

Desired Qualifications

  • Current certifications or consultant accreditations in Splunk, such as Splunk Observability Consultant I/II or Splunk Core Certified Consultant, or equivalent enterprise platforms such as Datadog, Dynatrace, or New Relic.
  • Current cloud-native and open-source accreditations such as Certified Kubernetes Administrator, Certified Kubernetes Application Developer, OpenTelemetry Certified Associate, or Prometheus Certified Associate.
  • Current hyperscaler certifications, including AWS Certified Solutions Architect, Azure Solutions Architect, or Google Cloud Certified Professional.
  • Excellence in strategy development, including project management, business analysis, and complex problem-solving.
  • Outstanding business judgment with the ability to combine strategic decision-making with tactical execution.

About the Company

Cisco

Makes networking gear and security software

Cisco makes the switches and routers that connect offices, data centers, and cloud services, and it also sells cybersecurity tools and Webex video meetings to businesses and governments. It was one of the first companies to sell routers that let different kinds of computer networks exchange data, and in 2000 it briefly became the world's most valuable company. Customers run its network gear, from Wi-Fi access points to AI data center systems, with Cisco software that sets up and secures the network, while its Splunk unit searches computer logs to catch outages and attacks. Cisco earns money from hardware sales, software subscriptions, and support contracts. It was founded in 1984 and is based in San Jose, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Jose, CA
Founded
1984

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