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KPM

Houston-based multifamily property management optimizing NOI

Leasing Agent

Real Estate SalesPosted on Nov 10
Full-timeBaytown, TX, USANo salary listed

About the Job

Requirements

  • At least 1 year of leasing, sales, hospitality, retail, restaurant, or other customer-facing experience; multifamily leasing experience is preferred.
  • Fluency in English and Spanish is required in the initial requirements section.
  • A high school diploma or equivalent is required.
  • Strong written and verbal communication skills and a professional phone and email presence are required.
  • Basic computer skills, including email, calendars, and Microsoft Office or Google Workspace, are required.
  • Availability to work Saturdays, weekends, and occasional evenings as needed for showings, community events, or peak leasing season is required.
  • A valid driver's license and reliable transportation are required.
  • Interpersonal skills, rapport-building, persistence in sales follow-up, organizational skills, attention to detail, and commitment to helping prospective residents are required.
  • Prior multifamily leasing experience is preferred.
  • Working knowledge of Yardi, Entrata, RealPage, or comparable property management software is preferred.
  • Familiarity with Fair Housing requirements and the Arizona Residential Landlord and Tenant Act is preferred.
  • Bilingual English/Spanish ability is listed as preferred in the second qualifications section, which conflicts with the initial stated requirement.
  • No Arizona real estate license is required for on-site leasing employees.
  • Ability to walk the property and tour units multiple times daily, including stairs; operate a golf cart; occasionally lift up to 25 pounds; sit or stand for extended periods; and work outdoors in Phoenix summer heat during tours and outreach events is required.

Responsibilities

  • Greet walk-ins, answer phone and internet inquiries, and schedule appointments.
  • Conduct tours of models, available units, and amenities, and match prospects to appropriate floor plans.
  • Follow up with leads by phone, text, and email until they close or become inactive.
  • Process applications, including income and credit screening, verification, and approvals.
  • Prepare and execute lease documents, addenda, and renewal agreements.
  • Maintain accurate guest cards, traffic logs, conversion data, and records of leasing activities and tenant interactions in the property management system.
  • Meet individual weekly leasing, closing-ratio, and follow-up goals.
  • Conduct competitor market surveys and report on pricing, specials, and concessions.
  • Contribute photos, video, and content for social media and listing sites.
  • Support outreach to local employers, referral partners, and neighborhood businesses.
  • Help plan and staff resident events, leasing promotions, and community events.
  • Keep models, tour paths, and the leasing office show-ready.
  • Welcome new residents and complete move-in orientations and paperwork.
  • Conduct renewal outreach and lease-expiration follow-up.
  • Take service requests, route them to maintenance, and follow up to confirm resolution.
  • Assist with resident communications, package handling, and general office coverage.
  • Walk vacant units to check market-ready condition before showings and note curb appeal, safety, and maintenance issues.
  • Assist with renewal paperwork, notices, and file maintenance in compliance with Fair Housing law.
  • Support the office team with general administrative tasks as needed.
  • Assist bilingual applicants through the leasing process, interpreting and translating leasing documents as needed.
  • Respond to inquiries in person, by phone, and by email in English and Spanish.
  • Collaborate with management to facilitate lease approvals and move-ins.
  • Maintain knowledge of the local rental market and competitor offerings to market properties effectively.

Desired Qualifications

  • Prior multifamily leasing experience.
  • Working knowledge of Yardi, Entrata, RealPage, or comparable property management software.
  • Familiarity with Fair Housing requirements and the Arizona Residential Landlord and Tenant Act.
  • Bilingual English/Spanish ability is listed as preferred in the second qualifications section, although the initial requirements section says fluency is required.

About the Company

KPM

Houston-based multifamily property management optimizing NOI

KPM is a private, full-service multifamily property management firm based in Houston, Texas. It manages over 6,000 apartment units, spanning value-add rehab projects to stabilized properties, and covers the entire property management value chain. Its services focus on optimizing marketing, tenant satisfaction and retention, expense management, and revenue optimization to maximize net operating income while maintaining transparency, controls, and integrity for clients. The company differentiates itself through its people-first culture and strong performance track record, highlighted by multiple industry awards and recognitions. Its goal is to deliver measurable NOI growth for property owners by efficiently operating communities and maintaining high levels of accountability and trust.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Houston, TX
Founded
2014

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