R

Riverside Health

Non-profit integrated health system delivering care

Certified Medical Assistant Staffing Support

Part-TimePosted on 9/29/2026
$25 - $26/hr
Mid
Gloucester, VA, USA
Remote

About the job

Requirements
  • A High School Diploma or GED is required.
  • Graduation from a Medical Assistant program is required.
  • One year of clinical experience is preferred.
  • One year of outpatient medical office experience is preferred.
  • A Certified Medical Assistant credential from AAMA or a Registered Medical Assistant credential from AMT is required upon hire.
  • CPR/BLS certification from AHA, ARC, or ASHI is required upon hire.
  • First Aid certification from AHA, ARC, or ASHI is required upon hire.
  • Ensure excellent customer service and patient satisfaction.
  • Demonstrate strong written and verbal skills, attention to detail, professional demeanor, and work ethic.
  • Monitor gauges, dials, and other indicators to ensure equipment is functioning properly.
  • Understand and follow written and verbal instructions, work independently and collaboratively, and adapt to a fast-paced environment.
  • Exercise sound judgment in critical decisions and demonstrate interpersonal and observational skills.
  • Apply customer-service principles, including assessing customer needs, meeting service-quality standards, and evaluating customer satisfaction.
  • Provide basic patient care as ordered; administer medications and treatments as directed; and assist healthcare professionals with examinations, diagnostic procedures, treatments, and minor medical procedures.
  • Follow infection-control, safety, and confidentiality policies.
  • Use and apply medical terminology and understand HIPAA regulations and guidelines.
  • Be familiar with electronic medical records (EMR) and electronic health records (EHR).
Responsibilities
  • Float to multiple locations within the region to provide support as needed under the supervision of the physician, Office Manager, RN, and LPN.
  • Perform clinical duties in a medical office, including age-appropriate patient care and interpretation of assessments in relation to growth and development across the lifespan.
  • Understand health-insurance guidelines for preauthorizations and referrals, and schedule testing and specialist visits within network guidelines.
  • Perform initial patient workups, including manual vital signs; chaperone patients; assist providers with procedures; prepare clean, compliant patient rooms; maintain clinical equipment; order and stock supplies; manage electronic medical record inbox messages; and accurately document in the EMR.
  • Interview patients, review and record medical histories in the EMR, reconcile medications, review systems, confirm visit purposes, obtain accurate vital signs, collect assessment data, and report findings to providers.
  • Coordinate patient access to care, including appointments, referrals, and essential information; provide timely responses and follow-up; explain delays and manage patient expectations; manage provider schedules; and support productivity and facility-resource goals.
  • Provide patient education according to protocols and provider instructions, including use of electronic health record and exit-interview communication tools.
  • Maintain professional relationships with medical staff and collaborate with physicians and office staff to meet patients’ specialized needs, following up promptly on requests and concerns.
  • Apply knowledge of lab procedures, including compliant use of Advanced Beneficiary Notices (ABNs) and phlebotomy when applicable; send specimens to the correct lab; perform lab linkage; obtain preauthorizations; and schedule tests and specialist visits within network limitations.
  • Assist with health screenings, including capillary and venous blood draws, urine collection, pregnancy testing, lead testing, and vital signs.
  • Follow insurance-carrier guidelines and Medicare regulations; maintain working knowledge of ICD-9 and CPT coding and seek assistance when needed.

About the company

Riverside Health is a non-profit, integrated network of hospitals, physicians, continuing care facilities, and wellness centers that provides comprehensive health care services to people in eastern Virginia. Its model combines hospital care, outpatient services, and long-term care under one system to coordinate care across facilities. It operates using community-based clinics and hospitals to deliver high-quality care with a focus on accessibility and care continuity, rather than profit. Riverside's goal is to improve community health by offering coordinated, accountable health services through a regional network founded in 1915.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Newport News, Virginia

Founded

1915

Get referred to Riverside Health

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • August 25, 2026 opened the adult inpatient behavioral health unit first phase.
  • June 2026 CFO Richard Schiltz and COO Dawn Willbarger strengthen operational discipline.
  • 2026 leadership appointments and specialist hires signal continued growth across women’s health and surgery.

What critics are saying

  • Child and adolescent behavioral health services suspend during 2026 renovations, risking referral losses.
  • A $30 million 2025-2027 rebuild strains execution if occupancy drops before 2027 completion.
  • If behavioral health expansion misses demand, psychiatric rivals and outpatient networks seize Illinois market share.

What makes Riverside Health unique

  • Riverside Healthcare is rebuilding behavioral health while many hospitals are scaling back care.
  • Leadership stayed stable since 2005, with 2026 CFO and COO promotions from within.
  • Riverside Medical Center earned 2026 U.S. News, Becker's, and AHA recognition.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Company News

The Smithfield Times
Apr 13th, 2026
Retired Riverside exec caroline Martin among first patients at new Smithfield hospital.

Retired Riverside exec caroline Martin among first patients at new Smithfield hospital. Retired Riverside executive caroline Martin was among the first patients at the new Riverside Smithfield Hospital, which has already logged thousands of visits and procedures since opening in January. Caroline Martin discusses her recovery progress after a knee replacement with Dr. Mohamad Halawi, an orthopedic surgeon who began practicing in the Jamison-Longford Medical Office Building on Riverside Smithfield Hospital's campus last fall.Submitted photo Since opening in early January, Riverside Smithfield Hospital has performed over 200 procedures and surgeries, including a knee replacement for a familiar face within its first two weeks. Caroline Martin, a retired executive vice president with Riverside Health who serves on Riverside Smithfield Hospital's cabinet, had learned through that role that Dr. Mohamad Halawi, an orthopedic surgeon specializing in hip and knee replacements, planned to move his practice from Doctors Hospital in Williamsburg to Smithfield. "I had been in severe pain for two-and-a-half years and had tried every non-invasive method there was," Martin said. She was discharged the same day as her surgery and within eight weeks was walking unassisted. Martin credits her quick recovery to the hospital's proximity and Halawi's after-care instructions. "As a nurse I do believe the patient and the doctor have to have a partnership ,and he literally used those words," Martin said. "He said, '...I can do a really good job on your knee, but when you go home it will be all up to you and your family and your support system,' and so I followed his instructions to the letter and got my results." She went home and started doing two exercises Halawi told her to do. "They sound simple if your knee hasn't been replaced," Martin said. "The first one is to make sure you can keep your knee, your whole leg, straight and the second one is to be able to make a right angle and then slowly be able to go 100 (degrees), 110 and 120." Martin, a resident of North Suffolk, said the presence of Riverside Smithfield Hospital and the Jamison-Longford building that houses multiple specialist practices has drastically shortened her distance from medical care. "Everyone that I have spoken to, including myself, finds this a godsend," Martin said. "... They can get all the care they need whether it is primary care right here on this campus or whether it's specialty care or outpatient care, and then if it is something more traumatic, there's a helicopter here that can take them to Riverside Regional Medical Center for Level 2 care there." Martin's husband, due to a 2022 stroke, can't drive, so "I was very anxious if someone had to help me other than my husband or myself that they wouldn't have to drive miles and miles and miles away, and both of my adult children live in Smithfield, so this is a triple bonus, if you will, in terms of time and access, and having been with Riverside Health System for the number of years I was there... we know that hospitals the size of Riverside Smithfield, Riverside Walter Reed, Doctors Hospital, can create the culture of patient-centered care that is the backbone of the value system for Riverside." As of March 11, Riverside Smithfield had seen just over 3,000 emergency department patients, 343 admissions, 226 surgeries and procedures and performed 7,152 diagnostic images. "This is not an isolated hospital," Martin said. "It has everything it needs to treat right here 90-plus percent of the patients who present. However, it also has the benefit of our new technologies both here personally but also to connect them with a specialist that they might not be on staff here... through teleconferencing." Story Tags

Riverside Health System
Mar 19th, 2026
Riverside Regional Medical Center earned Blue Distinction Center for excellence in spinal surgery.

Riverside Regional Medical Center earned Blue Distinction Center for excellence in spinal surgery. March 19, 2026 Riverside Regional Medical Center (RRMC) has earned the prestigious Blue Distinction(R) Specialty Care designation for spine surgery, recognizing the hospital's commitment to delivering high-quality, patient-centered care with exceptional outcomes for patients across Hampton Roads. The Blue Distinction(R) Specialty Care program is a national initiative that identifies health care facilities with demonstrated expertise in delivering specialty care. Hospitals receiving the designation must meet rigorous, evidence-based selection criteria, including lower complication and readmission rates, a history of surgical excellence, and a proven commitment to continuous quality improvement. At Riverside, spinal surgery is performed exclusively by board-certified neurosurgeons who specialize in the surgical treatment of complex spine conditions. The team combines advanced surgical techniques with coordinated pre- and post-operative care to help patients regain mobility, reduce pain and return to their daily lives as safely and quickly as possible. "This national recognition reflects the skill and dedication of our neurosurgical team and the high standards we maintain for spinal surgery," said Dr. Michael Oshiki, President of Riverside Regional Medical Center. "When patients require spine surgery, they deserve a team with specialized expertise, proven outcomes and a deep commitment to safety and quality. This designation reinforces that Riverside is delivering that level of care right here in our community." For the neurosurgeons and clinical teams performing these procedures, the recognition represents the daily commitment behind the scenes. "Our priority is to ensure every patient feels informed, supported and confident in their care," said Dr. William McAllister, neurosurgeon at Riverside Hampton Roads Neurosurgical and Spine Specialists Newport News. "This designation affirms the consistent, patient-centered approach we take in spinal surgery and our commitment to delivering the highest standard of care to the communities we serve." The Blue Distinction designation helps patients make more informed decisions about where to receive care, offering confidence that they are choosing a hospital that consistently delivers high-quality surgical results. This latest recognition adds to Riverside spine services' growing list of national honors. Riverside Hampton Roads' Neurosurgical & Spine Specialists has been named to the Top 100 Spine Surgery Program and two neurosurgeons named to the Best Spine Surgeons in the United States. Brain and Spine March 19, 2026 Blue Distinction(R) recognition adds to Riverside's growing list of national honors in spine surgery... System Women's Health Brain and Spine March 12, 2026 New women's health and neurosurgery services build on the recent opening of Riverside Smithfield...

Gazette-Journal
Feb 25th, 2026
RWRH named to top 100 rural hospitals list

RWRH named to top 100 rural hospitals list. Posted On February 25, 2026 Riverside Walter Reed Hospital, Gloucester, as well as Riverside Shore Memorial Hospital in Onancock, have been named to the 2026 Chartis Top 100 Rural & Community Hospitals list. RWRH and RSMH are the only two hospitals in Virginia to receive the distinction this year. The Chartis Top 100 Rural & Community Hospitals program honors high-performing rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX, which evaluates hospitals across measures of quality, patient outcomes, cost and operational efficiency. Recognition on this list affirms that patients in Virginia's rural communities have access to care that meets the highest national performance standards without having to leave their region for treatment. This is the first time that RWRH has received this recognition, highlighting the hospital's growing impact in the community and region. "Being named to the Chartis Top 100 list for the first time is an extraordinary achievement for its team and o... To view the rest of this article, you must log in. If you do not have an account with Gazettejournal, please subscribe here.

Texas Civil Justice League
Sep 25th, 2025
Dallas Business Court Dismisses Fraud Claim Against Healthcare Lab and Diagnostic Company Based on Limitations

In early 2017 Riverside invested $50 million in True Health under a securities purchase agreement (SPA) that put Riverside's managing director on True Health's board.

North Tidewater News
Sep 12th, 2025
NNPS offers livestream access to Todd Stadium sports via NFHS Network

According to NNPS, Newport News Public Schools has partnered with Riverside Orthopedics & Sports Medicine Specialists to provide comprehensive sports medicine care.