R

Reliance Health

Tech-enabled affordable telemedicine and insurance

People Partnering Associate

Full-TimeUpdated on 10/15/2026
No salary listed
Junior
Remote in Nigeria
Remote
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • One to two years of experience in an HR role.
  • Knowledge of HR practices and labor laws.
  • Experience with performance management, employee relations, and talent management.
  • Proficiency in human resources information systems and Microsoft Office Suite.
Responsibilities
  • Act as a point of contact for managers and employees in the business unit.
  • Understand business objectives and support HR strategies to align with them.
  • Provide HR guidance on basic HR policies and procedures.
  • Assist in managing and resolving employee relations issues.
  • Conduct initial investigations and escalate complex issues as needed.
  • Maintain knowledge of legal requirements related to day-to-day employee management to reduce legal risks and ensure regulatory compliance.
  • Support the implementation of performance management systems.
  • Assist line managers with performance reviews and development plans.
  • Help address underperformance and support the setting of achievable goals.
  • Assist in talent acquisition by coordinating with the recruitment team.
  • Support onboarding to ensure a smooth transition for new employees.
  • Help develop and implement employee retention programs.
  • Identify basic training needs for business units and individual coaching needs.
  • Collaborate with the Learning and Development team to deliver relevant training programs.
  • Monitor and evaluate training programs for effectiveness.
  • Provide basic guidance on compensation and benefits matters.
  • Support the annual salary review and bonus processes.
  • Support organizational change initiatives by providing HR expertise and guidance.
  • Assist in developing change management strategies to support business objectives.
  • Facilitate communication and training during periods of change.

About the company

Reliance Health delivers affordable, accessible healthcare in emerging markets by combining subscription-based health insurance with telemedicine and a mix of partner and proprietary healthcare facilities. Its offerings are accessed through a technology-enabled platform that connects individuals and businesses to care, including online consultations and in-person services across its network. The company differentiates itself by targeting underserved populations with an integrated model that lowers costs and expands access—using technology to streamline insurance, telehealth visits, and facility access. The goal is to improve health outcomes for underserved communities by making healthcare cheaper and easier to obtain through a scalable digital-physical care network.

Company Size

501-1,000

Company Stage

Series B

Total Funding

$48.4M

Headquarters

Nigeria

Founded

2016

Get referred to Reliance Health

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • General Atlantic updated its Reliance Health investment page on 2026-03-14, signaling continued support.
  • Official 2026 clinic pages list Abuja, Port Harcourt, and eight active RFC locations.
  • The company still markets 24/7 virtual consultations for employers, preserving recurring B2B revenue.

What critics are saying

  • In July 2025, Reliance Health cut 106 employees to chase breakeven immediately.
  • Ex-employees said growth outside Nigeria lagged, crushing Egypt and Senegal expansion economics.
  • If more capital evaporates, clinic-heavy expansion and multi-country underwriting failures can kill the company.

What makes Reliance Health unique

  • Reliance Health combines insurance, telemedicine, and owned clinics across Nigeria and Texas-based operations.
  • General Atlantic backs a healthcare platform with eight Reliance Family Clinics in 2026.
  • It sells integrated corporate wellness and 24/7 virtual care, not single-point telemedicine.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Unlimited Paid Time Off

Remote Work Options

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

2%
Condia
Sep 29th, 2025
Condia Insider: Why African healthtech is struggling

YC-backed Reliance Health reportedly laid off more than 100 employees earlier this year as it sought to break even.

Techpoint Africa
Jul 18th, 2025
Nigeria's healthcare crisis is too big for startups to handle

Helium Health secured $10 million in Series A funding in 2020 and $30 million in Series B, while Reliance Health raised around $40 million in Series B.

Hispanic Today
Dec 31st, 2024
Hispanic Today

Reliance Health has been named amongst the Top 3 midsize Workplaces in Connecticut, by the Hartford Courant since 2011.

Vanguard News
Sep 23rd, 2024
HealthTech: How Reliance Health, Platos deploy tech solutions to bail-out Nigerians living with diabetes

In a groundbreaking initiative aimed at improving the lives of Nigerians living with diabetes, Reliance Health has joined ranks with Platos Health to complete a pilot study that showcases the transformative potential of health technology in managing chronic diseases.

Reliance Health
Feb 7th, 2022
Reliance Health raises $40M in Series B led by General Atlantic

To date, Reliance Health has raised $48M in total funding, including a $6M Series A funding round in January 2020 led by Partech, with participation from Y Combinator, LoftyInc Capital, Golden Palm Investments, Picus Capital, and Ventures Platform.