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Flagstar Bank

Regional bank offering diversified financial services

Senior Relationship Manager - Franchise Finance

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • An undergraduate degree (four years or equivalent) in business, finance, or a related field is required.
  • At least 10 years of experience as a Franchise Finance Relationship Manager is required.
  • Credit training is preferred.
  • Expert knowledge of commercial lending credit, underwriting, and loan structuring is required.
  • Expert analytical skills for understanding financial and cash flow analyses are required.
  • Highly developed negotiation skills and strong verbal and written communication skills are required.
  • Experience using a calling strategy to contact prospects and clients, establish a personally developed client and prospect network, and source deals through centers of influence is required.
  • Proficiency in Microsoft Office applications, including Word and Excel, is required.
  • Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights, aligning relationship-building efforts with enterprise goals to drive performance and strategic results, is required.
  • Ability to build trusted internal or external client relationships by identifying needs and delivering tailored solutions is required.
  • Some travel may be required.
  • The role requires moderate physical exertion and stamina, including standing, sitting, walking, driving, or infrequent lifting.

Responsibilities

  • Originate new business by developing and maintaining relationships to generate direct deal flow, focusing on the entire banking relationship.
  • Coordinate a team approach to approving and closing new deals to grow assets and revenues while optimizing return on equity.
  • Originate, negotiate, structure, price, underwrite, and close loans.
  • Manage a complex commercial loan portfolio to maintain loan quality and minimize risk.
  • Monitor portfolio quality and ensure compliance with applicable laws, regulations, and guidelines.
  • Work with assigned portfolio managers to proactively monitor portfolio credit quality through timely financial statement collection, monitoring client compliance with required reporting, analyzing financial information, and taking or recommending corrective actions.
  • Manage the bank’s risk exposure to acceptable levels.
  • Collaborate with the Credit team and outside counsel as needed to prepare credit approval documents and manage onboarding to ensure transactions are booked appropriately.
  • Work with assigned portfolio managers to engage sponsors and borrowers in generating ideas and identifying opportunities to expand relationships.
  • Stay informed about industry trends and market conditions that could affect assigned portfolio relationships and borrowers.
  • Represent the bank at relevant industry forums and conferences, using market, competitive, regulatory, and client insights to inform strategy, guide internal decisions, and adjust coverage approaches and solution priorities.
  • Use independent judgment and discretion to make decisions and analyze and resolve problems.
  • Perform special projects and additional duties as required.
  • Adhere to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.
  • May mentor and assist less experienced Relationship Managers.

Desired Qualifications

  • Credit training.

About the Company

Flagstar Bank

Regional bank offering diversified financial services

Flagstar Bank is a regional bank that offers a broad range of financial products and services through its 418 branches in 10 states, complemented by digital channels. It operates with a customer-first mindset, emphasizing local market expertise, personalized solutions, and community focus. Its products work through a combination of branch-based relationship banking and technology-enabled services to meet customers’ financial needs. What sets Flagstar apart is its emphasis on local knowledge, community involvement, and diverse, inclusive workplace culture, rather than solely relying on scale or standard products. The company’s goal is to deliver a new energy in banking that opens doors for customers’ financial and personal success while strengthening the communities it serves.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Troy, MI
Founded
1987

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