Banquet Attendant

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.
• Promote gaming events and promotions.
• Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.
• Maintain a clean and stocked workstation.
• Comply with state, company, and department policies and regulations.
• Must have open availability including all three shifts, weekends, and holidays.
• Expedite and run food for all tables.
• Keep the area clean, organized and sanitized.
• Must be able to understand and articulate the menu and drinks to guests.
• Set up, tear down, and clean banquet areas for events, assure adequate supplies are ready for event preparation.
• Prepare dessert area and banquet line.
• Work as a team member to assure a successful banquet event.
• Direct guests to appropriate areas explaining room layout and event details.
• Attend to guests’ needs and correctly execute the proper sequence of service.
• Maintain clean and orderly buffets by restocking food items as necessary and communicating needs to kitchen staff.
• Transport service items from the back of the house into function area.
• Perform duties in a safe manner; report any potential safety hazards to management staff.
• Will work special events, as needed.
• Other duties, as needed.

BRING US YOUR BEST.

• Must be 21 or older
• Must have outgoing, energetic and enthusiastic attitude.
• Must enjoy hosting and serving others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to work as a team.
• Must be able to tolerate a high stimulus environment.
• Must be able to work a at a very fast pace and walk long distances throughout the shift.
• Must be able to pass a background check.
• Must have open availability including all three shifts, weekends, and holidays.
• Must be able to respond to visual and oral cues.
• Must meet professional appearance standards as prescribed by company policy.
• Must be comfortable and capable learning new software.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer