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PCI Pharma Services

Pharmaceutical packaging and contract services

QA Officer

Regulatory & Quality (Life Sciences)Confirmed live in the last 24 hours
Full-timeTredegar, UKNo salary listedIn-person

About the Job

Requirements

  • Working knowledge of cGMP standards, including EU and US GMP for drug products and medical devices.
  • Experience working in an operational quality environment.
  • High-standard written, listening, and verbal communication skills.
  • Basic to intermediate competence in Microsoft Excel and Microsoft Word.
  • Minimum of five GCSEs including English and Maths, with a science subject preferred, or equivalent pharmaceutical industry experience.
  • Adherence to PCI Standard Operating Procedures, Health, Safety and Environmental Rules, General Data Protection Regulations, Good Manufacturing Practices, and other regulatory guidelines.

Responsibilities

  • Oversee manufacturing, primary and secondary packaging, and clinical labelling operations.
  • Identify potential quality risks during routine oversight and stop operations when a quality risk is identified.
  • Investigate identified issues and provide resolutions; approve line restarts.
  • Assist the Quality Management team in ensuring activities at the Tredegar and Oakdale sites comply with current Good Manufacturing Practice standards and company policies.
  • Provide quality assurance guidance and expertise to Manufacturing, Packaging, and Logistics departments in resolving quality issues.
  • Release product promptly by reviewing critical process parameters in batch documentation to assess product quality, safety, and efficacy before Qualified Person certification, according to schedules and service-level agreements.
  • Perform process and departmental audits against applicable Good Manufacturing Practice standards to support continued compliance and improvement.
  • Interpret Good Manufacturing Practice requirements for manufacturing and packaging areas, including development and distribution stages, with support from the Head of Quality and site Qualified Persons.
  • Work across manufacturing and packaging areas throughout the site, subject to entry and working practices and relevant standard operating procedures.
  • Be fully trained in all aspects of Quality Officer (Operational) Level 1.
  • Train others in reviewing critical process parameters in manufacturing, clinical, and packaging batch documentation.
  • Provide key performance indicators for batch review and manage priorities and workload to ensure timely batch receipt and release in line with schedules, service-level agreements, and customer expectations.
  • Perform start-up checks, line clearance, and in-process checks in line with the production schedule.
  • Approve and inspect labels.
  • Check materials before batch compilation.
  • Support the online triage process and production teams in completing containment actions.
  • Maintain the company pest control programme.
  • Support GEMBA and LEAN activities within production areas.
  • Perform site-wide self-inspections and promote continuous improvement across disciplines.
  • Review and improve departmental processes to strengthen controls and eliminate waste.
  • Champion good manufacturing practice processes, including high standards of gowning and personal hygiene.
  • Undertake specific internal or ad hoc tasks and projects as required to meet departmental and business needs within the scope of the role.

Desired Qualifications

  • A science subject among the GCSE qualifications is preferred.
  • Working towards higher education, such as a BTEC or degree, is desirable.

About the Company

PCI Pharma Services

Pharmaceutical packaging and contract services

PCI Pharma Services provides end-to-end pharmaceutical packaging and related services, including folding cartons, labels, contract packaging, clinical services, and brand protection, acting as a one-stop source for healthcare product development and commercialization. It handles packaging operations from cartons and labels to contract packaging and labeling, plus clinical packaging and brand protection, with processes built on cGMP and ISO compliance, lean manufacturing, and ongoing R&D, supported by mandatory training and strict security, hygiene, and inspections. It differentiates itself with eight decades of experience and a broad, integrated service suite under one roof, reducing risk and handoffs for clients. Its goal is to be a trusted packaging partner that delivers reliable, compliant, and scalable solutions so healthcare brands stay protected and clients can focus on their core business.

Company size
1-10
Company stage
Debt Financing
Total funding
$4B
Headquarters
Burlington, Canada
Founded
1971

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