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M3USA

Global digital healthcare information and education

Head of Content

Content Design & StrategyConfirmed live in the last 24 hours
Full-timeAbingdon, UKRemote

About the Job

Requirements

  • Senior editorial or content leadership experience in digital media, ideally for professional, healthcare, or specialist audiences.
  • A track record of growing audience engagement using data and analytics.
  • Experience managing budgets and a team.
  • Ability to work effectively with Product, Marketing, and Sales colleagues.
  • Strong stakeholder management skills, including with clinical and external partners.

Responsibilities

  • Ensure curated, syndicated, and original content reflects a distinct DNUK point of view and builds trust, credibility, and relevance among doctors.
  • Design editorial processes that deliver a meaningful and enjoyable on-platform experience grounded in a deep understanding of doctors’ unmet needs in professional media.
  • Use multi-channel publishing across the site, newsletters, alerts, mobile, social, and partnerships to maximise engagement and retention.
  • Broaden the scope and formats of editorial, including interactive quizzes, video, audio, and peer roundups.
  • Build partnerships with medical societies, key opinion leaders, and influencers to strengthen credibility and diversify content voices.
  • Develop content plans that maximise performance, measured as engagement relative to content production cost.
  • Use metrics such as click-through rate, dwell time, return visits, quiz interactions, and specialty-level engagement to set editorial priorities and identify emerging audience signals.
  • Partner with the Head of Product to deliver shared key performance indicator targets.
  • Work with Product and Marketing to optimise content exposure across existing channels.
  • Align editorial initiatives with sales opportunities to support revenue growth without compromising editorial integrity.
  • Allocate budget across content areas, such as news, long-form content, and education, to maximise audience engagement.
  • Source suitable third-party content from within M3 Group and external providers to supplement in-house development.
  • Explore and trial the use of artificial intelligence in content development.

Desired Qualifications

  • Experience with multi-format content, including video, audio, and interactive content.
  • Experience with healthcare or physician audiences.
  • Familiarity with artificial intelligence tools in content workflows.

About the Company

M3USA

Global digital healthcare information and education

M3 USA provides digital services and live medical education to healthcare professionals, reaching over 2.5 million doctors through physician websites in the US, Asia, and Europe and delivering clinically targeted messages to physicians and sales teams. Its offerings combine online health information—daily clinical news, medical education, market research, ethical drug promotion, clinical development, and recruitment—with live programs delivered by credentialed clinical educators that cover disease states, adherence, guideline-based treatment, and REMS programs. This integrated mix of online content and in-person education addresses gaps in clinical practice and improves access for sales reps, distinguishing it from firms that focus on either digital content or live training alone. As part of M3 Inc., a global leader in healthcare digital solutions, M3 USA aims to change how medical information is shared and used to help clinicians stay informed and improve patient care.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1999

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