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Wash and Roll

Operates express car washes and membership plans

Regional Operations Director

Full-TimeUpdated on 10/23/2026
$100k - $125k/yr
Mid, Senior
Indiana, USA
In PersonRegular travel among Indiana locations; travel to Nashville, Tennessee during initial training and onboarding.
Operations & Logistics

About the job

Requirements
  • Prior experience in the car wash industry is required; applicants without car wash experience will not be considered.
  • Mechanical aptitude and hands-on experience troubleshooting conveyor, tunnel, or express wash equipment are required.
  • Three to five or more years of multi-unit or regional operations management experience are required.
  • A proven track record of building, developing, and retaining teams is required.
  • The ability to manage multiple locations and competing priorities simultaneously is required.
  • The ability to use operational and financial data to drive decisions and improve performance is required.
  • The ability to communicate effectively with frontline employees and ownership is required.
  • Self-motivation and comfort with field work are required; this is not a desk job.
  • A valid driver's license and clean driving record are required.
  • The ability to travel regularly throughout Indiana and occasionally to Tennessee is required.
Responsibilities
  • Oversee daily operations across all Indiana car wash locations.
  • Serve as the primary leader for site managers by coaching, developing, and holding teams accountable to performance standards.
  • Conduct regular site visits to inspect equipment, facilities, cleanliness, and customer experience.
  • Diagnose and troubleshoot mechanical and equipment issues, and coordinate maintenance and repairs to minimize downtime.
  • Drive operational consistency across locations in wash quality, throughput, safety, and team culture.
  • Recruit, onboard, and develop site-level staff, and build a culture of ownership and accountability.
  • Monitor location-level key performance indicators, including wash volume, labor costs, chemical costs, and customer satisfaction, and develop action plans to improve performance.
  • Partner with ownership on new location openings, equipment installations, and process rollouts.
  • Travel regularly between Indiana locations, typically requiring one- to two-hour drives, and travel to Nashville, Tennessee during initial training and onboarding.

About the company

Wash and Roll operates express car washes under the Wash N' Roll name in Tennessee, Alabama, Georgia and Indiana. The company provides automated exterior cleaning through local sites, with wash packages that include washing, waxing and surface protection treatments. Drivers choose individual visits or recurring monthly plans, while business accounts support vehicles used by local companies and independent contractors. Site teams manage wash equipment, help customers select services and coordinate daily operations, supported by maintenance staff who service tunnel, water and mechanical systems across multiple locations. Founded in 2013, the company is headquartered in White House, Tennessee.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

White House, TN

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Management incentive: the assistant manager posting includes a quarterly bonus.
  • Performance progression: customer support employees receive raises based on performance.
  • Paid holidays: the customer support posting includes paid holidays.

What critics are saying

  • Weekend scheduling: assistant managers must work flexible hours, including weekends.
  • Emergency coverage: maintenance technicians join an on-call rotation for equipment breakdowns.
  • Wet outdoor work: maintenance technicians service equipment in wet and mechanical environments.

What makes Wash and Roll unique

  • Rewash policy: the company offers repeat washes without questions when customers need them.
  • Included self-service cleaning: express wash locations provide free vacuums.
  • Commercial pricing model: fleet discounts and monthly plans are based on estimated annual spending.

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