Technical Program Manager - Ground Infra Services

Description

Amazon Leo is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

If you want to tackle complex multi-dimensional problems in countries where Amazon has little to no presence and deliver a solution autonomously, then continue reading.

The Ground Infra Service team defines and manage the delivery of Leo ground infrastructure globally. We facilitate the collaboration and communication across the owners to build ground capacity through Ground Gateway Terminals (GGT) and the necessary infrastructures for when the business needs them. For the service launch and planned service expansions this translates to 450+ sites across 60+ countries needed by 2030. We work backward from the need by date dictated by service launch/expansion to develop unique project plans. We work with teams across a dozen orgs including Legal, Regulations, BizOps, Finance, Network engineering, Ground systems, Entities, Global trade, Operations, Supply chain, Government services, IT and Digital services, Licensing, and Security.
Not only we deliver these sites but we also own their financial health and ensure we stay on budget and support country level P&Ls profitability.

Key job responsibilities
• Developing country entry strategy with manager support to provide ground capacity for service launch/expansion; coordinating priorities with their manager and owning the path to resolution with partner teams
• Traveling internationally to the region up to 25% of the time
• Tracking Gateways delivery health and holding owners across a dozen teams accountable; escalating with manager’s support when risks arise
• Managing finances of each site and raising capital requisitions independently
• Coordinating with legal and regulatory entities and proper licenses for each site within existing mechanisms and identifying weaknesses.
• Effectively navigating operational complexities in different countries, many of which Amazon has no presence in with potential language and cultural barriers. Working in ambiguity, identifying challenges, and proposing a solution to lead the regional team with support from the manager
• Communicating the progress and challenges within the working team and during VP level MBRs
• Continuously identifying tactical improvement opportunities in our space and driving them to resolution to scale effectively


A day in the life
• Checking milestone activities status
• Strategizing with regional teams on gateways delivery
• Writing country entry docs with managers support for more complex countries
• Reporting regional progress for MBR
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• Analyzing cost data to identify savings opportunities and submitting capital requisitions
• Partnering with BizOps to unlock their revenue targets
• Developing 5 year regional ground infra roadmaps


About the team
We are the glue that brings all components of Leo ground infrastructure together. We harmonize discord through constructive dialogue and focus on consistent delivery through standard processes. We operate with autonomy and prioritize life balance to ensure we always operate at our highest level.
We acknowledge the ambiguity of our space and welcome taking calculated risks. We always succeed or learn how to succeed.

Basic Qualifications

- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Strong verbal and written communication skills based on quantifiable information.
- Track record of successfully navigating ambiguities and delivering consistent results.

Preferred Qualifications

- 3+ years of working directly with engineering teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.