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Specialty Dental Brands

Dental practice support services platform

Patient Care Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePhoenix, AZ, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • One to three years of experience in a dental or medical office setting is preferred.
  • Exceptional communication and interpersonal skills with a strong focus on customer service are required.
  • Excellent organizational skills and the ability to manage multiple tasks and prioritize effectively are required.

Responsibilities

  • Manage patient scheduling, including appointments, cancellations, and rescheduling, to use the doctor's time efficiently and maximize patient convenience.
  • Confirm appointments and send reminders to minimize no-shows and support smooth office flow.
  • Greet patients professionally upon arrival and ensure they feel welcome and cared for.
  • Register new patients and update existing patient demographics, collecting personal and financial information.
  • Support patient flow by facilitating timely check-in, monitoring delays, and communicating delays to patients and clinical staff.
  • Coordinate patient needs with the clinical team to minimize wait times and make the patient experience efficient.
  • Protect sensitive information and maintain patient confidentiality in accordance with HIPAA regulations.
  • Maintain a clean, organized, and professional front office and reception area.
  • Take and relay messages for providers and staff accurately and promptly.

Desired Qualifications

  • Experience with practice management software and scheduling systems.

About the Company

Specialty Dental Brands

Dental practice support services platform

Specialty Dental Brands partners with dental, endodontic, and oral surgery practices to provide a comprehensive back-office and practice-management support network, including IT, HR, finance, communications, and marketing. Its services are delivered through service fees and strategic partnerships, embedding this support into daily operations so clinicians can focus on patient care. The company differentiates itself with an integrated, practice-focused model that combines multiple administrative functions in one relationship tailored to dental specialties. Its goal is to help practices grow, run more efficiently, and improve patient care by delivering targeted guidance and operational support.

Company size
201-500
Company stage
Debt Financing
Total funding
$74M
Headquarters
Nashville, TN
Founded
2018

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