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Full-Time

Sales Supervisor

Hyde Park

Confirmed live in the last 24 hours

Reformation

Reformation

501-1,000 employees

Sustainable women's clothing and accessories

Consumer Goods

Mid

Tampa, FL, USA

Category
Field Sales
Inside Sales
Sales & Account Management
Required Skills
Sales
Requirements
  • Minimum of 3 years Retail Experience required.
  • Experience working with a sales or retail organization and/or operationally intensive business.
  • Ability to work in a fast-paced and ever-changing environment
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities
  • Driven approach to take on new challenges with the self-motivation for your work and career
  • Excellent communicator with a passion for people
  • An effective and expedient problem-solver with a keen attention to detail
  • Positive attitude and feels there is no task too small and no task too large
Responsibilities
  • Consistently meet and exceed sales goals
  • Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
  • Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
  • Contribute to a technology-led in-store experience for customers that both surprises and delights them
  • Maintain extraordinary customer experience feedback scores on service evaluation through NPS
  • Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
  • Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products
  • Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership
  • Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
  • Maintain seamless store operational procedures, maintain weekly workflow
  • Support merchandising presentation strategy and concept standards, lead and train staff as needed
  • Provide real-time and weekly feedback on sales, product and allocation to in-store leadership based on sell-through and customer feedback
  • Uphold and lead by example with all policies and procedures
  • Display a dedicated approach to motivate and support sales associates
  • Onboard new hires while providing in-the-moment coaching to improve the performance of existing associates
  • Contribute and lead through training and customer experience programs
  • Maintain and manage a professional, healthy, and productive work environment alongside the team in-store

Reformation is a prominent player in the sustainable fashion industry, operating out of Los Angeles with a dedication to using eco-friendly materials and processes. The company's establishment of the first sustainable factory in the city and its commitment to transparency in environmental impact make it a pioneering workplace. These efforts align with a mission-focused culture, prioritizing both ecological sustainability and innovative design, thereby offering a dynamic work environment for those passionate about making a positive impact on the fashion industry.

Company Stage

Series B

Total Funding

$37M

Headquarters

Vernon, California

Founded

2009

Growth & Insights
Headcount

6 month growth

5%

1 year growth

13%

2 year growth

70%