Phone-based sales experience, proven and hands-on.
A minimum of 3 to 5 years of personal, hands-on sales experience.
A minimum of 3 years supervising or managing a sales team; demonstrated team-supervision experience is mandatory, even if the candidate has not personally sold recently.
Proven experience building teams, managing a team, and setting, tracking, and enforcing key performance indicators.
Fluent English for US and European business-to-consumer sales.
Responsibilities
Drive business-to-consumer sales by phone to retailers, specialty stores, lounges, wholesalers, and distributors in the United States and Europe.
Build, train, coach, and supervise a team of remote sales executives; drive discipline, accountability, and conversion.
Design, set, and enforce sales key performance indicators, including call activity, conversion rates, pipeline value, sales per agent, and forecast accuracy.
Build and maintain the sales process, phone scripts, and objection-handling playbooks; manage the customer relationship management system, pipeline stages, and data discipline.
Produce sales forecasts and performance reports for leadership.
Coordinate with operations and logistics on order flow, inventory limits, and invoicing to ensure reliable fulfillment.
B2C Sales Supervisor
Carazo Enterprise SL · Panama City, Panama · Full-time · Posted 2026-10-13
Workplace: on_site
Department: Sales Adrian Magnus
Description
Purpose of the Role
Lead and grow Adrian Magnus's B2C sales into the US (and European) markets through structured, remote, phone-based selling — while building, training, supervising and holding accountable a team of sales agents. The role owns the sales pipeline, KPIs, forecasting and conversion performance for these markets.
Key Responsibilities
• Drive B2C sales remotely — primarily by phone — to retailers, specialty stores, lounges, wholesalers and distributors in the US and Europe.
• Build, train, coach and supervise a team of remote sales executives; drive discipline, accountability and conversion.
• Design, set and enforce sales KPIs: call activity, conversion rates, pipeline value, sales per agent and forecast accuracy.
• Build and maintain the sales process, phone scripts and objection-handling playbooks; manage CRM, pipeline stages and data discipline.
• Produce sales forecasts and performance reports for leadership.
• Coordinate with operations and logistics on order flow, inventory limits and invoicing to ensure reliable fulfillment.
Requirements
• Phone-based sales experience — proven, hands-on. This is the core of the role.
• Minimum 3 to 5 years of personal, hands-on sales experience.
• Minimum 3 years supervising / managing a sales team — a hard requirement. The candidate must have led a team of salespeople. Even if they have not personally sold in recent years, demonstrated team-supervision experience is still mandatory.
• Team building and KPI ownership — proven experience managing a team and setting, tracking and enforcing KPIs.
• Fluent English — working language for US/European B2C sales.