Medical Assistant Program

Overview:

Springboard recently launched a 16-week online course for aspiring clinical medical assistants to learn the didactic and task knowledge needed to pass NHA’s CCMA exam, and matriculate into an Externship and full-time Medical Assistant roles. Springboard is looking to hire a Live Course Instructor to supplement the self-directed components of the program. 

Responsibilities:

• Facilitate two live sessions weekly every week for 15 weeks (13 weeks of didactic content, plus 2 weeks of exam review). Sessions will be 1 hour each. 
• Prepare independently for live sessions (up to 4 additional hours per week). 
• Develop and modify lecture decks as needed.
• On Weeks 1-13, your live sessions will review key concepts covered in the curriculum, and create space for student Q & A. You may also be asked to support with course announcements and other course housekeeping at the beginning/end of sessions.  
• Gamify learning by introducing tools like Kahoot into live sessions. 
• On the 2 exam study weeks, additional office hours may be requested. 
• Respond to student messages through our Course Advisors (by email) that require medical assisting  expertise, within a given SLA.
• Monitor Canvas discussion boards for weekly student responses and questions.
• Assignment grading per week may also be required. 
• Armed with an understanding of best practices and various approaches to delivering CCMA-aligned education online, apply your subject matter expertise in: 
• Critical clinical skill development, to train certified clinical MAs
• Medical Terminology and Anatomy & Physiology
• Healthcare Administration
• Clinical Communication best practices
• Appropriate depth of content for entry-level MA training
• MA scope of practice
• How to recreate skill-based training outside of a lab or clinical environment, while students learn at home. 
• An understanding of need-to-know versus nice-to-know didactic knowledge and task knowledge for CCMAs in training. 
• You may be called upon to: 
• Work with Springboard's Learning Experience team and Instructional Designers to adjust session content as needed. 
• Other needs as they arise 

Qualifications:

• Experience working as a CCMA or CMA in a clinical setting.
• Experience training Clinical Medical Assisting online.
• 5-10 years of total professional experience, at minimum.
• Experience using online teaching tools (eg: Canvas, Zoom).
• Strong presentation and facilitation skills among large audiences.
• Strong student empathy and excellent communication skills.
• You live and work in the US. 

Pay: Up to $40 an hour pending location and experience