Cloud Support Engineer
$69k - $153k/yr
Senior, Expert
Bachelor's
Pittsburgh, PA, USA+1 moreMore locations: Lake Mary, FL, USA
In Person
DevOps & InfrastructureCloud Engineering
About the job
Requirements
- A Bachelor's degree in Computer Science, Information Technology, or a related field is required.
- Typically 6-10 years of experience is required.
- Proven experience managing and securing FedRAMP High-compliant environments is required, with hands-on skills in Azure identity, access, logging, incident handling, and configuration management.
- Expertise in Microsoft Entra ID/Azure Active Directory, Active Directory, multi-factor authentication including security keys or smartcards, Just-in-Time access, role-based access control, and authentication, authorization, and accounting concepts is required.
- Experience with Azure security alerts, audit log review, log analytics, alert triage, and incident response practices is required.
- Ability to build and maintain data and asset inventories, implement and track baseline configurations, and protect configuration plans is required.
- Strong technical writing and coordination skills are required to produce oversight documentation, runbooks, and reports.
- Experience collaborating with security, engineering, compliance, and vendor teams in production environments is required.
Responsibilities
- Operate and optimize cloud infrastructure in accordance with FedRAMP High controls, including monitoring, incident response, configuration management, backups, and patching to maintain continuous compliance.
- Support privacy impact activities and ensure data flows adhere to data handling and protection standards within approved Azure boundaries.
- Manage identity, access, and authorization mechanisms such as Microsoft Entra ID/Azure Active Directory, Active Directory, multi-factor authentication, role-based access control, and Just-in-Time access to enforce least privilege and maintain access hygiene.
- Monitor Azure logs and alerts, triage and escalate incidents, participate in incident response testing and post-incident reviews, and enable relevant Azure security services.
- Coordinate oversight of third-party service providers interacting with company data or services, ensuring compliance with policies and supporting independent reviews.
- Define and enforce acceptable-use restrictions for mobile code and communications technologies, and maintain documentation and cross-team coordination.
Desired Qualifications
- Professional certifications in relevant technologies or infrastructure management are preferred.
- Hands-on experience operating Azure in enterprise or regulated environments is preferred.
- Familiarity with security control frameworks and continuous monitoring is preferred.
- Experience with Microsoft Defender for Cloud or similar tools is preferred.
- Knowledge of least-privilege design patterns and privileged access management is preferred.
About the company
BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1784
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Simplify's Take
What believers are saying
- BNY's growth funds expansion: July 2026 results showed quarterly revenue rising 13% to $5.7 billion.
- BNY is opening payment channels: September 2026 Pay-to-Wallet connected banks to retail wallets, with Kookmin among initial users.
- Analysts build transferable skills: BNY's 24-month program combines rotations, mentoring and AI learning pathways.
What critics are saying
- Staff stability has weakened: February 2026 reporting shows BNY headcount fell 7% in 2025.
- Investment demand weakened: BNY reported $17 billion of net outflows in the quarter ending March 2026.
- Investment fees face pressure: BNY reports demand shifting toward lower-fee asset-management products and performance-based charges.
What makes BNY unique
- BNY anchors institutional finance: its custody and administration footprint reached $62.6 trillion in June 2026.
- BNY occupies critical government-market plumbing: it is the primary provider of U.S. government securities clearance.
- BNY reaches brokerage customers through Pershing: its clearing platform supports 8.6 million global client accounts.
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Benefits
- Health Insurance
- Paid Vacation
- Flexible Work Hours
- Remote Work Options
- Unlimited Paid Time Off