Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Your Role: Xylem seeks to hire a Technical Training Specialist that will be responsible for the creation and delivery of new and existing training materials for various channels, including customers, partners, and internal teams. 

Essential Duties and Responsibilities:

• Create and deliver training materials to sales channels and end customers during multi-day training events.
• Work cross- functionally to gather requirements for new training content.
• Manage content for internal and external facing education and training sites.
• Track and compile training feedback.
• Monitor the effectiveness of current training programs and help create strategies for improved training experiences.
• Coordinate the scheduling of training events.
• Create and update education and training team process documentation.
• Up to 50% travel required to deliver training in multiple locations (primarily in our training facility in the Chicago, Illinois metro area).

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Bachelor’s degree in education, engineering, training, or related field or equivalent work experience required.
• 1-2 years of direct experience creating and delivering training to multiple audiences, including external customers and channel partners.
• Proficiency in MS Office suite required.
• Experience with LMS content management systems and L&D content creation tools such as Articulate.
• Organizational and time management skills to include the ability to prioritize multiple projects.
• Ability to develop strong working relationships with channel partners, sales personnel and other internal stakeholders.
• Excellent written and verbal communication skills.

Preferred Qualifications:

• Hands-on experience with water systems, including pumps, hydronic and steam system design, operation, and troubleshooting is strongly preferred.
• Articulate 360 proficiency preferred by not required.
• Membership in industry organizations such as ASHRAE, APSE, Hydraulic Institute, or US Green Building Council

DAY IN THE LIFE: In this role, you will work primarily in an office setting and the physical demands may include but not limited to light lifting up to 25 lbs. In addition, this role will require travel up to 50% to deliver training in multiple locations (primarily in our training facility in the Chicago, Illinois metro area).

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.