Social & Community ServicesResidential & Direct Support
About the job
Requirements
Must be at least 21 years old.
Must have a valid, non-provisional driver's license, approval to transport clients, and a responsible driving record.
Must successfully complete DDA Core Training.
A bachelor's degree in human services or another related field and two years of direct support experience are required; four or more years of leadership or management experience may substitute for the degree.
Must be able to stand and walk for 90% of work time and sit and/or drive for 10%.
Must be able to lift, carry, push, and/or pull 60 pounds; stoop, kneel, crouch, reach, climb stairs or a ladder, and maintain good balance.
Must have vision sufficient to drive.
Responsibilities
Serve as the central point of contact between clients, client families, partner service organizations, and WCDC departments to empower residents to lead meaningful lives.
Conduct on-site resident visits to ensure residential properties comply with WCDC policies and COMAR regulations for cleanliness, security, and safety.
Ensure residences are fully staffed according to required ratios and client-specific needs in individual Person Centered Plans.
Participate in interviewing, hiring, and training new residential staff members, and provide on-call staff support on a rotating basis.
Ensure residential staff pass and maintain certifications in Med Tech, CPR, First Aid, Mandt, special needs training, and other required training.
Monitor employee performance and attendance according to WCDC policy to support timely and accurate payroll.
Ensure required daily, weekly, and monthly online and paper forms documenting services are completed for timely and accurate billing.
Review specified residential expenses monthly to ensure residences stay within budget.
Work a rotating monthly schedule that includes weekends and participate in the on-call rotation; duties and hours depend on program needs.
Description
The Residential Manager (RM) supervises the Direct Support Professionals (DSP) that work in WCDC homes to ensure that clients in our Residential Program lead safe and meaningful lives. The ideal candidate will collaborate with WCDC residential team in the planning, decision making, facilitation of processes, procedures, and policies. Success in this position also requires a willingness to make decisions and exhibit sound and accurate judgement. This is an exempt position that reports directly to the Assistant Programs Director.
Essential Duties and Responsibilities:
Serve as the central point of contact between clients, client families, relevant partner service organizations and relevant WCDC departments to empower residents to lead rich and meaningful lives.
Perform on-site resident visits to make sure all WCDC residential properties are compliant with WCDC policies and COMAR regulations with regards to cleanliness, security, and safety.
Ensure WCDC residences are fully staffed per the ratios and client-specific needs stipulated in individual Person Centered Plans.
Participate in the interviewing, hiring, and training process for new residential staff members. Provide on-call support to staff members on a rotating basis.
Ensure all residential staff pass and maintain certifications in Med Tech, CPR, First Aid, Mandt, special needs training and other related training as required.
Monitor employee performance and attendance as required by WCDC policy to ensure timely and accurate payroll.
Ensure daily, weekly & monthly completion of requisite forms (online and paper where required) documenting services provided to ensure timely and accurate billing for services provided.
Review specified residential expenses monthly to assure WCDC residences come in at or under budget.
Other duties as assigned
Hours: Rotating monthly schedule to include weekends and participate in the on-call rotation. The duties and hours depend upon the needs of the program.
Rate of Pay: Commensurate based on experience
Requirements
Qualifications: Must be at least 21 years old, with a valid driver's license, and approved to transport clients. License may not be Provisionals and have a driving record that reflects responsibility and maturity. Complete all DDA Core Training successfully.
Education/Experience: Bachelor's degree in human services or other related field and 2 years of direct support experience required. May substitute 4 + years of leadership/management experience for required degree.
Physical Demands/work Environment: Must be able to stand and walk 90% of work time; sit and/or drive 10%. Must be able to lift, carry, push, and/or pull 60 pounds; must be able to stoop, kneel, crouch and reach. All of the requirements are necessary in order to properly supervise and assist individuals with disabilities. Should be able to climb stairs/ladder and have good balance. Vision is required in order to drive.
Benefits: 401(k), 401(k) matching, Dental, Health, Vision, and Life insurance; Paid time off, Referral program, and Short-Term Disability.
WCDC is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.