Behavioral Services Technician

Job Summary:

Behavioral Services Technician

St. Mary’s Regional Medical Center | Lewiston, Maine

Shift: Third Shift | Emergency Department

St. Mary’s Regional Medical Center is seeking a compassionate and dependable Behavioral Services Technician to join our Emergency Department team on first shift. In this role, you will support patients experiencing behavioral health challenges by providing direct and indirect patient care under the direction of a Registered Nurse (RN). This is an important opportunity to make a difference in the lives of patients by helping maintain a safe, supportive, and respectful environment during times of crisis.

Key Responsibilities

• Provide direct patient care and assist with daily living activities, including personal hygiene, mobility, positioning, and meals.
• Monitor patients and promptly report changes in physical or mental health to the RN.
• Assist with behavioral emergencies using appropriate crisis prevention, de-escalation, and intervention techniques.
• Maintain patient safety by completing required observations, documenting patient activity and care, and following individualized treatment plans.
• Conduct patient, belongings, room, and metal detector searches as required.
• Assist with seclusion or restraint interventions under the direction of an RN, using the least restrictive approach appropriate to the situation.
• Facilitate patient activities and groups as directed by nursing staff.
• Respond to call lights, assist with patient transportation, and maintain a clean environment in accordance with infection control standards.
• Protect patient privacy, confidentiality, and rights while working collaboratively with the healthcare team.

Qualifications

• Basic Life Support (BLS) certification required.
• High school diploma or GED preferred.
• Maine CNA certification preferred.
• One year of behavioral health experience required. Relevant college coursework in mental health technology, behavioral science, social work, or rehabilitation therapy, or completion of a mental health training certificate program, may substitute for some experience as outlined in the position requirements.
• Crisis Prevention Institute (CPI) training preferred or completed before the end of orientation.
• Strong communication and teamwork skills, with the ability to remain calm and effective in high-stress situations.

Why Join St. Mary’s?

Join a team committed to compassionate, patient-centered care and the mission and values of Covenant Health Ministry. As a Behavioral Services Technician in our Emergency Department, you will play a meaningful role in supporting patients through challenging moments and helping create a safe, respectful environment for patients, families, and colleagues.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

$21.55 - $29.68

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.