Princess Cruises

Premium cruise line with global itineraries

Assistant Photo Manager

PhotographyUpdated on Nov 14

Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

College diploma or equivalent work experience, and 2–4 years in a cruise ship staff photographer position.
Knowledge of digital photography workflow and commercial printing software.
Experience and knowledge in photo hotel or cruise ship operations, including digital photography equipment, processing and printing equipment, personal computers, and Photoshop.
Prior team leadership or supervisory experience in a photo-related or guest-facing environment.
Strong knowledge of onboard photo operations, including gallery, studio, and lab functions.
Demonstrated ability to drive revenue and achieve Net Promoter Score and performance targets.
Ability to analyze data, report on results, and take corrective action when needed.
Skill in managing inventory, maintaining equipment, and resolving technical issues.
Strong organizational skills and ability to multitask and adapt to varied onboard circumstances.

Responsibilities

Support the Photo Manager in motivating, training, and supervising a diverse team of photographers.
Ensure team members understand their roles and have the tools and knowledge to succeed.
Coach and develop teammates through real-time feedback and performance data.
Act as a liaison between the team and Photo Manager, and assist with planning work schedules and rotations.
Support teammates in achieving image capture, conversion, and sales targets to drive photo revenue.
Collaborate with the Photo Manager to analyze voyage performance, make recommendations, and implement corrective actions.
Ensure Gallery, Studio, and Lab operations run smoothly and align visually with corporate standards.
Maintain and report on inventory, sales performance, and end-of-cruise results.
Uphold brand standards for photo products and services, professional presentation, and guest satisfaction.
Participate in photo shoots, setting a standard for quality and guest interaction.
Coach the team on customer service, conflict resolution, and sales techniques.
Respond professionally and promptly to guest feedback and concerns.
Monitor and maintain photo equipment to ensure it functions and is available.
Oversee loss prevention, equipment usage, and proper storage in accordance with company policy.
Support the manager in tracking product inventory and ensuring accurate documentation and reporting.

Set a course for adventure with Princess Cruises!

As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.

Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.

At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.

As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.

The Assistant Photo Manager supports the Photo Manager in leading the Photo Department and its day-to-day operations, driving revenue performance, delivering high-quality guest experiences, and ensuring the team meets both financial goals and Net Promoter Score (NPS) targets. This is a hands-on leadership role that combines creative, operational, and business management skills.

Support the Photo Manager in motivating, training, and supervising a diverse team of photographers.
Ensure all team members understand their roles and are equipped with the tools and knowledge to succeed.
Coach and develop teammates using real-time feedback and performance data, promoting continuous growth and learning.
Act as a liaison between the team and the Photo Manager and assist in planning work schedules and rotations.
Drive photo revenue by supporting teammates in achieving image capture, conversion, and sales targets.
Collaborate with the Photo Manager to analyze voyage performance, make recommendations, and implement corrective actions when needed.
Ensure all photo operations (Gallery, Studio, Lab) run smoothly and are visually aligned with corporate standards.
Maintain and report on inventory, sales performance, and end-of-cruise results.
Uphold brand standards for all photo products and services, ensuring professional presentation and high guest satisfaction.
Actively participate in photo shoots, setting a standard for quality and guest interaction.
Coach the team on customer service excellence, conflict resolution, and sales techniques.
Respond quickly and professionally to guest feedback and concerns.
Monitor and maintain all photo equipment to ensure functionality and availability at all times.
Oversee loss prevention measures, equipment usage, and proper storage in accordance with company policy.
Support the manager in tracking product inventory and ensuring accurate documentation and reporting.

College diploma or equivalent work experience, 2-4 years in a cruise ship staff photographer position. Knowledge of digital photography workflow/commercial printing software.
Experience and knowledge in aspects of Photo hotel/cruise ship operations within the US/Worldwide. Including knowledge in Digital Photography equipment, processing/printing equipment, PC’s & Photoshop.
Prior team leadership or supervisory experience in a photo-related or guest-facing environment.
Strong knowledge of onboard photo operations, including gallery, studio, and lab functions.
Demonstrated ability to drive revenue and achieve NPS and performance targets.
Ability to analyze data, report on results, and take corrective action when needed.
Skilled in managing inventory, maintaining equipment, and resolving technical issues.
A positive, proactive, and adaptable mindset with excellent organizational skills.
Exceptional communication and interpersonal skills with a warm, guest-centric personality.
A driven leader who excels at motivating and coaching the team to deliver memorable experiences.
Models the company’s core values and service credo in every interaction.
A creative thinker, constantly looking for ways to improve processes, products, and guest satisfaction.
Comfortable multitasking and adapting to a variety of onboard circumstances with a “can-do” attitude.

About the Company

Princess Cruises

Premium cruise line with global itineraries

Princess Cruises operates a fleet of modern ships that sail to more than 380 destinations on over 160 itineraries, offering premium cruise vacations. Guests board ships to enjoy dining, entertainment, and activities both at sea and in port. The product centers on all-inclusive cruise experiences with accommodations, meals, and excursions bundled into itineraries, and it uses Princess MedallionClass technology—wearable devices and a companion app—to streamline check-in, service requests, and personalized interactions before and during the voyage. The company sets itself apart with its premium positioning, extensive global network of itineraries, strong emphasis on guest service, and the MedallionClass experience, supported by a large team on land and at sea. The goal is to provide memorable travel experiences with high standards of safety, environmental stewardship, and customer care, helping guests create lasting memories.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Santa Clarita, CA
Founded: 1965

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