Account Manager

Netflix is seeking an Account Manager who will be an exceptional addition to our growing Netflix Ads team. The Account Manager will be responsible for leading the pre-to-post sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s). Our Account Managers will partner with clients and sales on RFP responses, media plan generation, campaign execution and monitoring delivery performance to ensure high-quality execution and excellent client service. 

This role is for 11 months to cover a parental leave in our Spain Ads team. 

Key Responsibilities:

• Partner with aligned Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc. 
• Proactively identify and recommend in-flight upsell and cross-sell opportunities to clients based on campaign performance and evolving client objectives 
• Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance 
• Provide clients with necessary campaign performance including post-campaign wrap reports 
• Host campaign kick-off meetings and partner with client on gathering campaign launch assets 
• Partner with cross-functional teams on the production of custom creative assets  
• Collaborate with Measurement and research vendors to ensure accurate campaign setup, data collection, and delivery of meaningful insights
• Work closely with Ads Operations for order implementation and technical troubleshooting
• Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics 

• Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
• Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies 
• Contribute to monthly billing & invoicing  process with clients and finance 
• Establish strong working relationships with client, agency partners, and cross functional teams. 
  

We’re Looking for:

• 3 or more years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
• Experience working in Sales Operation systems (CRM, OMS, Ad Servers) 
• Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
• Excellent verbal and written communication skills in both English and Spanish
• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
• Proven project management skills with ability to manage multiple projects or requests concurrently
• Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Integral Ad Science, DoubleVerify, Kantar, etc.