Community Health Worker

Site: Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Opportunity

• Provides advanced health education, outreach, and care coordination services to individuals and families in the community. Areas could include exercise, mental health, medication management, nutrition, health care system navigation, substance use and other health behaviors.
• Works closely with healthcare providers to ensure that patients receive appropriate care and support services to improve health outcomes.
• Conducts in-depth assessments of patient needs, goals, and barriers to achieving good health outcomes.
• Provides advanced health education and coaching to individuals and families to promote healthy behaviors and self-management of chronic conditions.
• Collaborates with healthcare providers to develop and implement care plans for patients with complex health needs.
• Assists patients in navigating the healthcare system and accessing appropriate services.

Qualifications

• Bachelor's Degree Public Health, Social Work or other related field of study required. Related experience can be accepted in lieu of degree.
• 2+ years of experience in community health outreach, health education, or related field required.
• Community Health Worker (CHW) Massachusetts License preferred.
• Experience with community-based work, patient home visits, SUD, homelessness and a complex patient population preferred.
• Experience with Social Determinants of Health (SDOH), housing, food insecurity, transportation, utilities, employment, childcare assistance programs preferred.
• Experience helping patients or clients apply for state/federal programs/benefits (i.e. SSDI, SSI, SNAP) and advocating for the patient with appeals preferred.
• Knowledge of transportation resources (PT1) preferred.

Additional Knowledge, Skills and Abilities:

• Demonstrated ability to work effectively and provide advocacy for all populations and communities.
• Strong communication and interpersonal skills, with the ability to interact effectively with various populations.
• Ability to work independently and as part of a team.
• Basic computer skills, including Microsoft Office and database management.
• Bilingual skills preferred.

Additional Job Details (if applicable)

Schedule and Work Model:

• Full-time, Monday through Friday, standard business hours
• Hybrid work model: Approximately 2 days/week in the community in Lawrence/Lowell area; approximately 2 days/week in the community in Peabody/Newburyport area; approximately 1 day/week remote working from home. Must be flexible for patient needs and team meetings as needed.
• Includes patient in-home and/or physician visits.
• On remote workdays, employees must use a stable, secure, and compliant workstation in a quiet environment. Teams video is required and must be accessed using MGB-provided equipment.

Hybrid260 Merrimac Street40RegularDay (United States of America)

Pay Range

$25.86 - $28.30/Hourly

Grade

4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework