Electronics After-Sales Service / Diagnostics Technician
€27k - €35k/yr
Mid
Associate's
Toulouse, France
In Person
General Maintenance & RepairEquipment Maintenance
About the job
Requirements
- A Bac+2 degree in electronics, electrotechnics, electrical engineering, or an equivalent field is required.
- Significant experience in diagnosing, troubleshooting, maintaining, or repairing electronic equipment is required.
- Knowledge of digital electronics, including structures and languages, is required.
- Knowledge of analog electronics is required.
- Knowledge of power electronics and electrotechnics is required according to the equipment involved.
- Knowledge of troubleshooting and diagnostic techniques is required.
- Knowledge of problem-solving methods such as 8D and 5M is required.
- Ability to use measuring instruments and test benches is required.
- Ability to analyze causes and resolve malfunctions is required.
- Ability to estimate repair costs and timelines is required.
- Ability to use an enterprise resource planning system and maintain rigorous traceability of completed operations is required.
- Ability to understand customer needs, present and support a technical assessment, and communicate effectively with different stakeholders is required.
- Ability to identify risk situations and alert management when necessary is required.
- Ability to comply with regulatory requirements applicable to EIS/EIP environments and sensitive contracts is required.
Responsibilities
- Independently take charge of electronic equipment returned through after-sales service.
- Perform all operations required for diagnosis and troubleshooting.
- Define the equipment repair and maintenance strategy.
- Prepare quotations for repair operations.
- Identify the root causes of failures and analyze their consequences.
- Use the measuring instruments and test benches necessary for investigations.
- Write technical assessment reports and present technical conclusions to customers when necessary.
- Organize and monitor repair operations after customer approval.
- Perform final revalidation tests and ensure equipment compliance before return to the customer.
- Prepare and support requests for customer deviations when necessary.
- Perform final tests in the presence of the customer or authority when required.
- Ensure precise traceability of operations throughout the process.
- Support, verify, and validate the activities of less-experienced technicians.
- Occasionally coordinate multiple activities and operators to ensure conformity of the final result.
- Report activities to internal customers.
- Maintain high-quality technical communication with external customers.
- Document and share lessons learned and contribute to developing technicians' skills.
- Conduct technical assessments of electronic equipment returned through after-sales service.
- Troubleshoot digital, analog, and, depending on the equipment, power systems.
- Analyze root causes and resolve problems.
- Define repair solutions and estimate repair costs and timelines.
- Participate in equipment testing and revalidation phases.
- Exchange technical information with customers and internal teams.
- Improve processes through the documentation and reuse of lessons learned.
- Support and train less-experienced technicians.
Desired Qualifications
- Experience in electronic after-sales service, industrial maintenance, repair of circuit boards, or electronic equipment is an advantage.
- Experience in aerospace, space, defense, railway, or critical-systems sectors is preferred.
About the company
Scalian Group provides engineering and consulting services to multiple industries, with a focus on AI, avionics, and information systems security. It helps clients by offering tailored solutions built from consulting, managed security services, and software offerings. The company works by combining advisory work, implementation support, and ongoing security and software management to meet each client’s specific needs. What sets Scalian apart is its emphasis on an agile approach and its deep, industry-specific expertise in aerospace and security, enabling rapid adaptation and high-performance results for global industrial leaders. The company aims to deliver precise, reliable solutions that improve performance, security, and efficiency for its clients.
Company Size
1,001-5,000
Company Stage
Acquired
Total Funding
$612.7M
Headquarters
Labège, France
Founded
1989
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Simplify's Take
What believers are saying
- Scalian plans 1,350 hires in 2026, including 750 outside France.
- William Rozé started September 15, 2025, launching a redesigned operating model.
- Scalian opened Milan on April 27, 2026, and Seville on April 8, 2026.
What critics are saying
- Wendel targets €700 million organic revenue by 2030; execution pressure is high.
- Aerospace, defense, and nuclear concentration exposes Scalian to contract delays and budget freezes.
- Mannarino integration and rapid hiring can erode margins if senior engineers leave.
What makes Scalian unique
- Scalian combines critical software, systems engineering, and operational performance across 12 countries.
- Its Mannarino acquisition deepens certified avionics, drones, and electric aircraft engineering.
- Scalian’s 2026 AI chair with École des ponts anchors industrial AI credibility.
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Benefits
- Remote Work Options
- Flexible Work Hours
- Paid Vacation
- Health Insurance
- Wellness Program