Full-Time

Intake Specialist

Posted on 4/18/2024

MediTelecare

MediTelecare

51-200 employees

Telebehavioral healthcare for post-acute communities


Senior

Middletown, CT, USA

Required Skills
Customer Service
Requirements
  • 3 years or more of previous experience in the healthcare industry
  • Demonstrated understanding of the medical insurance eligibility verification process
  • Knowledge of the medical billing process
  • Experience with any medical billing or practice management software
  • Intermediate to expert level skills in MS Office and MS Outlook
  • Minimum high school diploma or GED
Responsibilities
  • Provide outstanding customer service to all facilities, patients, and patient families
  • Patient registration and handling of all intake calls and emails for over 400 facilities across the US
  • Process new patient intakes by securing required information and authorizations necessary for treatment
  • Verify patient eligibility for insurance reimbursement
  • Submit patient information into the Company’s Electronic Health Record System
  • Maintain a professional image in appearance, words, and actions
  • Efficiently use payer portals to obtain claim status and authorizations

MediTelecare™ provides technology-enabled integrated behavioral healthcare services for post-acute, long-term care, aging, and intellectually disabled communities, offering comprehensive care through telebehavioral and in-person psychology and psychiatry health services. The company utilizes state-of-the-art televideo technology to connect world-class clinicians, including psychologists, nurse practitioners, psychiatrists, and clinical social workers, to improve access to specialized care for those who wouldn't otherwise have physical access.

Company Stage

M&A

Total Funding

N/A

Headquarters

Middletown, Connecticut

Founded

1979

Growth & Insights
Headcount

6 month growth

8%

1 year growth

0%

2 year growth

18%