Door / Bellperson - Residences

Job Description

The Residences Door / Bellperson is responsible for delivering a polished and welcoming arrival and departure experience for homeowners, guests, and vendors at The Knox Private Residences. This individual serves as the first point of contact at the residential entrance, supporting daily operations including curbside coordination, package handling, and vendor access while maintaining a secure, discreet, and service-focused environment.

Serving as an ambassador of the residential experience, the Residences Door/Bellperson ensures all arrivals, departures, and deliveries are handled with professionalism, efficiency, and attention to detail.

What you'll be doing

• Provide warm, professional greetings to homeowners, guests, and vendors
• Assist with arrivals and departures, including doors, vehicles, and belongings
• Transport luggage, groceries, and packages with care
• Coordinate curbside activity with Valet to maintain safe traffic flow
• Monitor entrance activity and report concerns to Security
• Manage package intake, notifications, and secure storage
• Support vendor access and delivery coordination, including oversized items
• Maintain a clean, organized, and professional entrance and lobby presence
• Partner with Concierge, Valet, Security, and Engineering teams to support daily operations
• Maintain accurate logs related to deliveries and daily activity
• Assist with move-ins, move-outs, and contractor coordination
• Provide flexible coverage including evenings, weekends, holidays, and overnight shifts as needed

Qualifications

Who are you

• Passionate about delivering exceptional service and creating strong first impressions
• Previous experience in luxury hospitality, residential, or similar environments preferred
• Strong communication skills with a polished and professional demeanor
• Ability to multitask and remain organized in a fast-paced environment
• Experience handling luggage, deliveries, or logistics preferred
• Professional, discreet, and service-oriented mindset
• Comfortable using radios, tablets, and communication tools
• Flexible availability including evenings, weekends, and holidays

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training