Project Management Manager - Project Management Office, Facilities Management

Job Description

The PMO, Facilities Management will support the planning, governance and execution of facilities-related projects and initiatives across the organisation. The role provides portfolio visibility, establishes consistent project management practices, monitors project performance, and coordinates stakeholders to ensure facilities initiatives are delivered in line with business requirements.

The position acts as the central coordination point between Facilities, business stakeholders, vendors and relevant support functions.

PMO & Portfolio Governance

• Establish and maintain project governance frameworks, standards, templates and reporting processes.
• Coordinate project intake, prioritisation, schedules, milestones and dependencies across the Facilities portfolio.
• Maintain consolidated project plans and portfolio dashboards.
• Track project progress against agreed scope, schedule, budget and deliverables.
• Support governance meetings and management reviews by preparing project updates and decision materials.
• Maintain project documentation and records.

Facilities Projects & Programmes

• Coordinate Facilities projects and programmes from initiation through implementation and closure.
• Work with Facilities teams and relevant stakeholders to translate operational requirements into structured project plans.
• Monitor project dependencies, risks, issues and change requests.
• Facilitate escalation and resolution of programme-level issues.
• Drive standardisation and continuous improvement across Facilities project delivery.

Performance Reporting & Analytics

• Develop and maintain management dashboards covering portfolio health, milestones, risks, issues and delivery status.
• Consolidate project updates and produce regular management reporting.
• Monitor KPIs and identify delivery gaps requiring management attention.
• Support leadership decision-making through reliable portfolio information.
• Drive data quality and consistency across Facilities reporting.

Stakeholder & Vendor Coordination

• Partner with Facilities, Finance, Procurement, IT and other stakeholders as required for project delivery.
• Coordinate project activities involving consultants, contractors and service providers.
• Facilitate project meetings, track decisions and follow up on agreed actions.
• Maintain clear communication between project owners, stakeholders and management.

Risk & Continuous Improvement

• Maintain project-level risk, issue, action and decision registers.
• Monitor mitigation actions and escalate material delivery risks.
• Conduct project reviews and capture lessons learned.
• Identify opportunities to streamline Facilities processes, governance and reporting.
• Promote consistent project management practices across the Facilities function.

Qualifications

• Degree or diploma in Facilities Management, Engineering, Project Management, Business Administration, Building/Real Estate Management, or a related discipline.
• Relevant experience in PMO, project/programme management or facilities-related project delivery.
• Experience managing multiple projects, workstreams, stakeholders and dependencies simultaneously.
• Strong knowledge of project governance, planning, risk management and management reporting.
• Strong analytical and presentation skills.
• Proficiency in Microsoft Excel and PowerPoint; experience with tools such as Power BI, SharePoint or project/portfolio management systems would be advantageous.
• Strong stakeholder management, communication and organisational skills.
• Experience working with Facilities, Engineering, Real Estate, Workplace or corporate services environments would be advantageous.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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