Generalist
About the job
- A high school diploma or equivalency is required.
- A minimum of one year of experience in a Clubhouse, case management, or similar role is required.
- Basic computer skills are required.
- Engage clubhouse members in the culinary, maintenance, education/employment, media, and clerical units, including working alongside members to execute tasks.
- Be able to cook, complete job development, and teach computer skills.
- Facilitate and participate in the day-to-day activities of an assigned unit on a rotating basis, with an emphasis on promoting consumer empowerment.
- Provide assistance, training, monitoring, and direction of members’ chosen unit activities and other program-related activities.
- Provide recreation and leisure activities and make programming available in a manner that models the mainstream community.
- Accompany members on various group outings and social events.
- Maintain the assigned unit logbook with group notes, attendance sheets, and monthly unit schedules.
- Assist in facilitating groups as needed in the program on a day-to-day basis.
- Assist members in developing an individualized plan that reflects their expressed personal goals as they relate to the Clubhouse and their general goals.
- Ensure that members receive the necessary degree of support to facilitate reaching their indicated goals.
- Conduct community outreach and provide members with transitional employment support.
- Coordinate, supervise, and maintain member case records.
- Encourage and inspire members to work or attend school or training.
- Perform other duties as assigned.
- An associate or bachelor's degree in a related field is preferred.
- Ability to utilize various computer programs, specifically Microsoft Word and Excel, is preferred.
- A high level of comfort around people experiencing psychiatric crisis is preferred.
- Exceptional written and oral communication skills, including empathic listening and responding, are preferred.
- Knowledge of ICCD standards, motivational interviewing, and stages of change is preferred.
- Bilingual English/Spanish is a plus.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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Benefits
- Wellness Program
- Professional Development Budget