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Kaiser Permanente

Integrated healthcare provider and payer platform

Licensed Social Work Worker

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeWailuku, HI, USANo salary listedIn-person

About the Job

Requirements

  • A Bachelor's Degree in Social Work and two years of social work experience in a healthcare setting, or a Master's Degree in Social Work.
  • A Hawaii Licensed Bachelor Social Worker, Licensed Clinical Social Worker, or Licensed Social Worker license.
  • Basic Life Support certification from the American Heart Association at hire.
  • Healthcare experience working with medical diagnoses.
  • Demonstrated ability to network with community agencies.

Responsibilities

  • Conduct psychosocial assessments to identify patient and family needs related to hospitalization, discharge planning, and community resources.
  • Develop and implement social work service plans focused on resource needs, support systems, and care transitions.
  • Coordinate discharge planning and care transitions, including referrals to appropriate providers, to ensure safe and timely discharge to home or post-acute care settings.
  • Manage socially complex cases involving barriers to discharge such as homelessness, behavioral health concerns, substance use, guardianship, abuse or neglect, or lack of caregiver support.
  • Collaborate with community agencies and legal resources to address complex social determinants of health and ensure safe discharge planning.
  • Provide crisis intervention and emotional support for patients and families during acute medical events, trauma, or end-of-life situations.
  • Facilitate family meetings to clarify goals of care and address psychosocial concerns.
  • Perform case management and resource navigation, including financial assistance, insurance benefits, transportation, and community programs.
  • Advocate for patient rights and assist with advance directives and healthcare decision-making support.
  • Ensure compliance with CMS Conditions of Participation for discharge planning and maintain HIPAA standards for confidentiality.
  • Participate in interdisciplinary rounds and care conferences to communicate patient needs and advocate for appropriate services.
  • Provide culturally competent care while respecting diversity and incorporating cultural values and family-centered practices.
  • Document according to departmental standards and regulatory requirements to assure compliance and continuity of care.
  • Participate in performance improvement activities, maintain educational records, and demonstrate competency.
  • Attend departmental meetings and in-services, and assist with orientation of new personnel as assigned.

Desired Qualifications

  • Minimum one year of social work experience.
  • Certified Case Manager or Accredited Case Manager certification.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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