Grain Bar Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care you experience during your stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming you to be the centre of our world, anywhere in the world – and always with a distinctly human touch. The views are just the beginning at Four Seasons Hotel Sydney, located at the epicentre of the historic Rocks district, sparkling Harbour and buzzing CBD. Chic rooms and suites embrace the iconic attractions just steps away, while the award-winning restaurant and street front bar are destinations unto themselves.

About the role:

The Grain Bar Manager is responsible for the overall leadership, operation, and success of Grain Bar at Four Seasons Hotel Sydney. This role ensures the delivery of exceptional guest experiences through outstanding beverage service, innovative cocktail and bar offerings, and a highly engaged team culture. The Grain Bar Manager leads all aspects of bar operations, including team development, service excellence, financial performance, inventory management, compliance, and maintaining the highest luxury hospitality standards. Working closely with the Food and Beverage leadership team, the Grain Bar Manager drives revenue growth, enhances guest satisfaction, and upholds the reputation of Grain Bar as a premier destination for both hotel guests and local patrons.

What you will do: 

• Lead, inspire and develop a passionate team to deliver exceptional guest experiences 
• Create a positive, high-energy culture where teamwork, engagement and performance thrive
• Oversee all aspects of Grain Bar operations, ensuring seamless service and luxury hospitality standards
• Drive guest satisfaction by proactively handling feedback, resolving concerns and creating memorable experiences
• Recruit, coach and mentor talent while supporting ongoing training and career development
• Partner with culinary, sales and marketing teams to deliver exciting promotions, menu innovations and signature bar experiences 
• Champion safety, hygiene and workplace compliance while maintaining immaculate venue standards
• Maximise revenue opportunities through smart pricing, forecasting and business planning
• Manage inventory, labour costs and financial performance to deliver strong commercial results 
• Stay ahead of industry trends and continuously evolve the Grain Bar experience to keep it fresh, relevant and sought-after

What you bring:

• A passion for hospitality and a genuine desire to create exceptional guest experiences
• Proven leadership experience in a premium bar or restaurant environment
• The ability to motivate, coach and develop teams to perform at their best
• Strong operational expertise with a hands-on approach to service excellence
• Exceptional communication skills and the ability to build strong relationships across teams and departments
• A commercial mindset with experience managing revenue, costs, budgets and profitability
• A creative edge and interest in beverage trends, cocktails, guest engagement and venue experiences
• Strong attention to detail and commitment to quality, cleanliness and safety standards
• The drive to continuously improve, innovate and contribute to the ongoing success of Grain Bar

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

If you think you are a fit for this role, we look forward to receiving your application!

We make it a point to take the time to review each resume carefully to select those that are a match with the preferred qualifications for the job. If that’s you, we will contact you to set up a time to get to know each other.