Sales Engineer @ Fusion Connect

Sales & Solution Engineering (1)

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We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together.

Job Description Summary:

Summary
Client-focused individual with both a technical and sales background to support multiple sales channels. This individual should have a customer-focused, and solution-oriented to ensure that the customer requirements are addressed to goal of closing opportunities. The position requires an understanding of the following categories, such as Microsoft ecosystem, Networking, Security, and Telephony knowledge. Understanding in the following skills, but not limited to, Microsoft Teams, Operator Connect and CSP Licensing, NGFW, SD-WAN, POTS, Fax, Dedicated Internet Access & Broadband, Wireless (WiFi), SASE/SSE, as well as Voice over IP (VoIP) knowledge in UCaaS, CCaaS, Hosted VoIP and SIP Trunking environments. Additional knowledge in other Cloud based products and services is a definite plus in consideration for this position. Understanding various Compliance standards like HIPAA, PCI, CPNI, and general Internet specification, and security/firewall policies are also a plus in consideration for this position.

Job Description:

Duties and Responsibilities: (Other duties may be assigned as necessary)

Work with assigned sales team(s) to achieve and exceed sales activity, installed revenue, and Cloud Services sales targets, especially larger enterprise class businesses.
Be Reliable Technical Contributor for all teams in the organization to address product questions, deliver complex demos and develop solution designs.
Work directly with Product teams to help develop product offerings as the Sales Engineering liaison during core team meetings, attending at least one per week.
Handle multiple qualified sales opportunities simultaneously leveraging the full product portfolio.
Assist all sales teams, while focusing on assigned team, in complex proposal preparation as well as local discovery efforts.
Deliver periodic technical training to sales and sales support staff as required.
Work with Sales teams to document sales activity and coverage activity using sales automation tools.
Attend key Sales events as subject matter expert and represent Fusion in a professional manner.
Provide regular reports and updates to Solutions Engineering management, meet tight deadlines and handle multiple high-revenue projects at one time.

Requirements:

3 or more years’ experience in Sales Engineering, Network/Voice Engineering, or Technical Sales
Good technical knowledge of Networking and Network Security technologies
Some Experience with NGFW and SDWAN deployments across various locations
Some Experience with Dedicated Internet Access and Broadband connectivity
Some Experience with Network Switches, Routers, and Firewalls
Certifications with Fortinet, VeloCloud, and Meraki is preferred.
Some technical knowledge of UCaaS and CCaaS services
Some Experience with MS Teams, Cisco Webex and TalkDesk is preferred.
Some Experience in Omni-Channel service delivery
Some Experience in deploying Communication and Collaboration technologies
Good Technical knowledge in legacy VoIP, POTS and Fax technologies
Some knowledge in the Microsoft Ecosystem
Some Experience with MS Office 365 CSP Licensing
Some Experience with Operator Connect, Direct Routing
Some Experience with MS Teams
Good understanding of SASE / SSE services
Some Experience in deploying Access Control, SWGs, CASB, and ZTNA
Ability to work independently, while demonstrating sound prioritization and judgment skills based on the business needs is essential
Self-directed, Strong organizational and Time Management skills
Excellent verbal and written communication skills
Ability to partner with Engineering, Product and Sales functions alike.
Ability to manage and/or influence project members to drive completion of deliverables on time and within scope against an aggressive timeline

Sales Engineer

East Coast, NY

Fusion Connect

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