Enterprise Transformation (Program Delivery), Analyst - Officer - Program Delivery

Enterprise Transformation (Program Delivery), Analyst - Officer

Position Overview

As part of State Street's transformation journey, we are implementing a product and platform operating model to simplify how the firm operates, modernize platforms and processes, accelerate technology and AI adoption, strengthen resiliency and controls, and improve outcomes for clients, employees and shareholders. Transformation is business-led and enterprise-enabled, with the Transformation Management Office providing enterprise coordination, governance, methodology and execution support.

The Analyst, Program Delivery is a hands-on delivery support role within the Transformation Management Office. Working under the direction of a Transformation Director, Program Lead or senior delivery team member, the role supports planning, coordination, governance and execution of transformation initiatives and workstreams.

The Analyst works across Business, Product, Operations, Technology, Data, Finance, Risk, Compliance, People and Change teams to maintain plans, track commitments, coordinate inputs and provide accurate delivery information. The role helps identify risks, issues and dependencies and escalates items requiring senior attention.

This is an individual-contributor role operating within established delivery methodologies, templates, controls and escalation routes. The Analyst is expected to complete assigned deliverables accurately and on time, maintain clear documentation, follow through on actions and contribute to effective implementation and adoption.

Primary Responsibilities

Transformation Delivery & Planning Support

• Support mobilization and day-to-day execution of assigned transformation initiatives and workstreams.
• Maintain implementation plans with clear activities, owners, milestones, dependencies and success measures.
• Track delivery commitments, critical-path items, decisions, risks, issues and required interventions.
• Follow up with workstream owners on actions and escalate delays, gaps or changes through established routes.
• Ensure plans and status information remain current and aligned with transformation standards.

Cross-Functional Coordination & Dependency Tracking

• Coordinate routine inputs across Business, Product, Operations, Technology, Data, Finance, Risk, Compliance, People and Corporate Functions.
• Maintain dependency, resource, decision and action trackers and support timely resolution of open items.
• Prepare materials for working sessions and document decisions, owners and deadlines.
• Identify conflicting information, unresolved dependencies and implementation barriers for senior review.
• Support reuse of enterprise capabilities by maintaining visibility of related work and approved solutions.

Governance, Reporting & Decision Support

• Prepare accurate status updates, dashboards and supporting materials for governance and portfolio reviews.
• Maintain decision, action, risk, issue and escalation records through completion.
• Collect and validate reporting inputs from workstream and functional owners.
• Highlight emerging delivery concerns, overdue actions and data-quality issues for review.
• Support steering committees, Quarterly Business Reviews and other transformation governance activities.

Implementation, Readiness & Adoption Support

• Support implementation of target operating models, processes, technologies, roles and new ways of working.
• Coordinate business-readiness, communications, training, migration, rollout and transition activities within assigned plans.
• Maintain readiness and adoption trackers and follow up on actions with accountable owners.
• Partner with Change, Communications and specialist teams to collect implementation and adoption inputs.
• Document lessons learned and support transition of new capabilities into sustainable business ownership.

Risk, Controls & Outcome Tracking

• Ensure assigned plans and records reflect relevant risk, regulatory, cyber, data, architecture, control and resiliency requirements.
• Coordinate inputs from Risk, Compliance, Legal, Audit, Technology and control partners and track mitigation actions.
• Maintain KPIs, OKRs, milestones and other success measures for assigned initiatives.
• Support tracking of investment, benefits, productivity, client outcomes, operational performance and risk reduction.
• Escalate missing evidence, control exceptions and unresolved delivery or outcome concerns.

Team & Stakeholder Support

• Coordinate routine information requests with Program Leads, workstream owners, subject-matter experts and functional partners.
• Prepare meeting materials, capture actions and maintain follow-up records.
• Respond promptly to questions regarding assigned plans, trackers and reporting inputs.
• Support Program Leads and Transformation Directors with ad hoc analysis and priority delivery requests.
• Contribute practical improvements to templates, trackers, playbooks and delivery processes.

Experience, Skills & Leadership Capabilities

• Relevant experience or demonstrated capability in program or project coordination, transformation delivery, business analysis, operations, consulting or a related discipline.
• Working knowledge of project plans, milestones, dependencies, risks, issues, actions and governance processes.
• Ability to organize complex information, maintain accurate records and manage multiple assigned deliverables and deadlines.
• Proficiency with Excel and PowerPoint; experience with project, workflow, reporting or portfolio-management tools is advantageous.
• Ability to follow established methods, templates and control requirements with strong attention to detail.
• Clear written and verbal communication skills and ability to work effectively across business and functional teams.
• Analytical and problem-solving skills with willingness to question incomplete or inconsistent information constructively.
• Dependable working style, strong follow-through and sound judgment regarding when to resolve an issue or escalate.
• Ability to adapt as delivery priorities, timelines and information requirements change.
• Bachelor's degree or equivalent relevant experience required. Relevant project management, Agile, Lean, business-analysis or change-management credentials are advantageous.

Success Measures

Success in this role will be measured through:

• Accuracy, completeness and timeliness of plans, trackers, status reporting and governance materials.
• Reliable follow-through on actions, decisions, risks, issues and dependencies.
• Timely identification and escalation of delivery gaps, overdue commitments and data-quality concerns.
• Quality of support for implementation, readiness, adoption and outcome tracking.
• Adherence to Program Delivery standards, templates, documentation and control requirements.
• Responsiveness to Transformation Directors, Program Leads, workstream owners and functional partners.
• Maintenance of current, transparent and traceable delivery information.
• Contribution to efficient, consistent and continuously improving Program Delivery practices.

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

Salary Range:

$60,000 - $101,250 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

Read our CEO Statement

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.