Full-Time

Manager – Data Center Operations and Infrastructure

Posted on 8/21/2024

Aptum

Aptum

201-500 employees

Hybrid multi-cloud managed service provider

Consulting
Enterprise Software
Cybersecurity
Education

Senior, Expert

Toronto, ON, Canada

Hybrid role requiring in-office presence.

Category
DevOps & Infrastructure
Server Administration
Required Skills
Visio
Requirements
  • 8+ years of Data Center facilities management.
  • 5+ years of people management and leadership history, preferably in a technical environment.
  • University Degree or College Diploma in a technical or other relevant discipline preferred.
  • Proven ability to manage multiple competing priorities and guide teams through stressful situations.
  • Able to understand mechanical and electrical systems, designs, and drawings. (e.g. HVAC, condensers, electrical distribution infrastructure, single line diagrams, air flow dynamics, engineering drawings, etc.)
  • Intermediate knowledge of Microsoft M365 products including Visio, Excel, and Project.
  • Excellent oral and written communication skills.
  • Strong interpersonal, organization, and time management skills.
  • Experience in driving collaboration with cross-functional teams.
  • Experience providing mentorship, people development and business value creation.
  • Excellent knowledge of infrastructure and cloud computing technologies.
  • Able to understand technical requirements and develop implementation plans.
  • Able to learn new technical concepts quickly and create audience-appropriate documentation.
  • Provide general 24/7 availability to respond to emergencies (excluding planned time off).
  • Self-manage a flexible work schedule, including evenings and weekends.
  • Comfortable adapting to changes in requirements and responsibilities.
  • Be a self-starter, take a pro-active approach and drive innovation, have an analytical nature, be calm under pressure, and have a passion for problem-solving.
Responsibilities
  • Provide leadership to a team of technicians including scheduling, training and performance management.
  • Conduct formal employee reviews and regular informal feedback discussions with all team members.
  • Provide support to commercial teams and consult on pre-sales and post-sales activities.
  • Be accountable to our customers, project timelines and the accuracy of our management systems.
  • Infrastructure operations including daily rounds, onsite vendor management, record keeping, coordination and planning of general maintenance systems to ensure data center availability.
  • Maintain accurate inventory of data center assets.
  • Maintain accuracy of internal documentation such as facility floor plans in Visio, MEP drawings, and CMMS and DCIM platforms.
  • Support internal change management process with the creation and maintenance of MOPs/SOPs/EOPs and coordinated preventative maintenances.
  • Support capacity planning and reporting against facility based metrics, and utility usage.
  • Prepare, manage and adhere to budgets and providing monthly reports detailing expenditures and identifying appropriate actions as required.
  • Ensure documented polices and standards are adhered to, and any risks Identified are solutioned.
  • Maintain and manage physical security of data center and ensure that all work performed within the data center follows company policies and local safety regulations.
  • Drive adherence to compliance requirements and ensure any non-compliant findings are remediated.
  • Additional tasks or projects as directed by your line manager.

Aptum provides managed services that help businesses optimize their cloud infrastructure by combining private and public cloud environments. Their solutions are tailored to meet the specific needs of clients, allowing them to run workloads on the most suitable platforms. Aptum offers a wide range of services, including cloud platforms, network security, and expert consultancy, and partners with major cloud providers like AWS, Microsoft Azure, and Google Cloud to deliver unbiased advice. They also provide specialized training in Kubernetes, helping businesses effectively use container orchestration tools. Unlike many competitors, Aptum focuses on managing the complexities of cloud infrastructure, allowing clients to concentrate on their core activities. The company's goal is to help businesses navigate cloud computing challenges, ensuring they have the right tools and expertise to thrive in a digital environment.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for hybrid cloud solutions boosts Aptum's market potential and client base.
  • Rising interest in cloud-native development aligns with Aptum's expertise in Kubernetes.
  • Expansion in Latin America offers Aptum new opportunities for growth and market penetration.

What critics are saying

  • Increased competition from emerging UK cloud providers may challenge Aptum's market share.
  • Leadership changes, like Susan Bowen's departure, could lead to strategic instability.
  • Integration challenges from CloudOps acquisition may affect internal operations and culture.

What makes Aptum unique

  • Aptum's cloud platform-agnostic approach offers flexibility across hyperscale, regional, and private clouds.
  • Certified Kubernetes Training Partner status enhances Aptum's credibility in container orchestration solutions.
  • Strategic partnerships with 186Kloud and AVANT expand Aptum's market reach and service offerings.

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