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Domino's

Global pizza delivery and franchise network

Customer Service Representative

Dining, Bar & Counter ServicePosted on Nov 9
Part-timeTrenton, TN, USANo salary listedIn-person

About the Job

Requirements

  • Must be at least 16 years old.
  • Must pass a background check.
  • Accurately and quickly add, subtract, multiply, and divide, with calculator use permitted.
  • Make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Follow directives and perform repetitive tasks.
  • Work independently and collaboratively, work under stress, and meet strict quality control standards.
  • Provide customer service, analyze and compile data, and make sound judgments and decisions.
  • Handle deliveries with a hand truck, including lifting cases weighing up to 50 pounds from the floor and stacking them on shelves up to 72 inches high.
  • Infrequently navigate stairs or climb a ladder to change sign prices, wash walls, and perform maintenance.
  • Perform repeated forward bending at the pizza assembly station for approximately 30–45 seconds at a time, as well as bending at the front counter and when stocking ingredients; occasionally crouch and bend to stock shelves and clean low areas.
  • Reach continuously in multiple directions, including occasionally above 72 inches, and reach down or forward to perform assigned tasks.
  • Use hands continuously and maintain eye-hand coordination; frequently and forcefully use forearms and wrists to shape pizza dough, manipulate a pizza peel and rolling cutter, pinch cardboard pizza boxes, and grasp cans, tools, and boxes.
  • Talk and hear on the telephone, use depth perception and near- and mid-range vision for in-store tasks, distinguish hot and cold surfaces, and have far and night vision for driving.
  • Work around varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, compact work areas, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Take and process customer orders by telephone and provide customer service.
  • Unload deliveries using a hand truck and stock ingredients and supplies.
  • Perform store tasks including pizza assembly, cleaning, changing sign prices, washing walls, and maintenance.
  • Remove trash and perform other outside tasks.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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