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Colorado School of Mines

STEM university in Golden, CO

Graduate Program Specialist

EducationConfirmed live in the last 24 hours
Full-timeColorado, USA$62k - $67k /yrIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • At least two years of experience in recruiting and/or formal advising of professionals and/or college students, or experience in a professional customer service and/or sales environment is required.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Ability to interpret and apply academic policies and regulations.
  • Strong organizational and time management skills with attention to detail.
  • Demonstrated ability to work independently and make decisions with minimal supervision.
  • Ability to build and maintain relationships with diverse stakeholders.
  • Capability to travel overnight as required for recruitment activities.
  • Proficiency in communication platforms including phone, Zoom, Teams, and webinar software.
  • Strong analytical skills for data analysis and reporting.
  • Ability to adapt communication style to various audiences and situations.
  • Commitment to supporting student success and retention.

Responsibilities

  • Increase awareness of Mines’ graduate programs, application quality and quantity, and graduate student enrollment across residential and online degree programs.
  • Manage admissions processes for all graduate degree programs and provide specialized advising for assigned Certificate and Master’s Non-Thesis programs within the Energy & Materials Portfolio.
  • Support prospective and current graduate students throughout their academic journey, using independent decision-making to provide timely and individualized service.
  • Advise master’s and PhD students on coursework, degree requirements, departmental and Mines policies, and critical deadlines.
  • Serve as a primary point of contact for graduate students from admission through graduation.
  • Guide students through thesis and dissertation processes, Graduate School documentation, and graduation requirements.
  • Counsel students on policies, rules, timelines, and resources such as financial aid, housing, billing, and enrollment verification.
  • Advocate for students and process forms, including petitions, special actions, grade changes, and degree paperwork.
  • Maintain graduate student records, track academic progress, and generate reports as needed or required.
  • Monitor semester enrollment and work with the Registrar to resolve registration issues.
  • Provide timely and accurate information about academic opportunities, policies, and professional development.
  • Maintain comprehensive knowledge of the Mines Graduate Catalog, Office of Graduate Studies policies, departmental guidelines, and procedures to support degree completion, including guidance on graduate certificates, 4+1 Combined Degree programs, professional and coursework-based master’s programs, and online graduate offerings.
  • Maintain organized electronic records and databases for student files, surveys, and program operations.
  • Participate in admissions-related outreach and recruitment activities, including significant overnight travel to fairs, conferences, and partner institutions.
  • Serve as the first point of contact for prospective graduate students and provide program-specific and admissions information.
  • Read and make decisions on certificate and Master’s Non-Thesis applications.
  • Support the faculty admissions committee and graduate director in reviewing applications, tracking files, and addressing process issues.
  • Develop and implement admissions processes to meet departmental needs, including systems to analyze applicant-pool data.
  • Create recruitment campaigns targeting undergraduates, early-career professionals, and other potential applicants.
  • Lead recruitment and outreach events on and off campus, including graduate fairs, university visits, conferences, and corporate outreach.
  • Host information sessions, online webinars, and in-person or virtual meetings with prospective students.
  • Build and maintain relationships with feeder institutions, faculty, and companies to expand applicant pipelines.
  • Collaborate with Department/IGP leadership, CASA, ISSS, the Registrar, Financial Aid, and the Bursar’s Office to align recruitment and admissions efforts.
  • Collaborate with Marketing and Communications to develop web content and digital recruitment materials.
  • Guide graduate students through relevant policies, procedures, and requirements to support progress toward degree completion.
  • Partner with Student Success Coordinators/Managers to share best practices and coordinate budgetary needs with the Office of Graduate Studies to support the recruitment plan.
  • Collect, interpret, and report admissions, enrollment, and diversity-planning data to evaluate program effectiveness.
  • Conduct qualitative and quantitative assessments of advising, admissions, and recruitment.
  • Propose and implement improvements to recruiting yield, advising quality, and student experience.
  • Stay current with best practices by collaborating with Student Success Coordinators/Managers and Graduate School leadership.
  • Generate and compile reports on enrollment, student data, and departmental metrics.
  • Recommend process improvements based on data analysis, student outcomes, and program needs.
  • Perform additional responsibilities as assigned to support students, the Office of Graduate Studies, and Mines.

Desired Qualifications

  • A master’s degree is preferred.
  • At least three years of professional experience in higher education, student services, or a related field is preferred.
  • Experience in academic advising, student success programming, or enrollment management, preferably using software such as Slate and Banner.
  • Demonstrated experience working with graduate students or adult learners.
  • Strong knowledge of graduate education processes, policies, and procedures.
  • Proficiency in student information systems and customer relationship management platforms.
  • Experience with Slate, WorkDay, and OnBase.
  • Experience with STEM graduate programs or technical fields.
  • Previous recruitment or admissions experience in higher education.
  • Knowledge of Colorado School of Mines programs and culture.

About the Company

Colorado School of Mines

STEM university in Golden, CO

Colorado School of Mines is a public research university in Golden, Colorado. It offers undergraduate and graduate education focused on engineering, applied science, and resource-related fields.

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