Case Management & Advocacy·Confirmed live in the last 24 hours·
Full-timeWashington, DC, USA$50k - $55kIn-person
About the Job
Requirements
A bachelor's degree in social work, social services, counseling, business administration, or a related field from an accredited college or university, or at least five years of experience providing workforce development-related case management services to similar populations.
Work with customers in a caring and respectful manner, considering their unique circumstances.
Prior experience developing, evaluating, and implementing milestone-driven service plans.
Experience identifying community resources and services and connecting customers to them.
Ability to submit written forms and reports accurately.
Computer literacy and proficiency using Microsoft Office.
Responsibilities
Coordinate with customers and other providers, including community-based entities and District agencies, to ensure meaningful progress against each customer's Detailed Individual Responsibility Plan (DIRP).
Conduct outreach to referred customers, engage customers in provider activities, and re-engage customers who stopped participating.
Introduce customers to provider processes, review DHS-administered assessments, administer detailed assessments, develop and amend DIRPs, and help customers overcome barriers to program engagement and participation.
Develop trusted working relationships with assigned TANF customers and monitor their engagement and progress while they are in the provider's PIT.
Desired Qualifications
Good relationship-building, communication, listening, and coaching skills.
The Excalibur Group is currently seeking Case Managers to join our dynamic team in Washington, D.C.
Do you want to perform meaningful work? Are you passionate about other’s success? Join our team as we help DC residents secure meaningful employment and financial freedom!
REQUIREMENTS
Bachelor’s degree in social work, social services, counseling, business administration or related field from an accredited college or university OR a minimum of five (5) years’ experience providing workforce development-related case management services to populations like the District’s Customers.
Worked with Customers in a caring and respectful manner with an understanding of and consideration for their unique circumstances.
Prior experience developing, evaluating and implementing a service plan that is milestone driven.
Experience in identifying community resources/services and connecting Customers to resources/services.
Able to submit written forms and reports accurately.
Good at building trusting relationships, effective communicator, good listening and coaching skills, computer literate and proficient at using Microsoft Office.
DUTIES/RESPONSIBILITIES:
Experienced at working with Customers and knowledgeable about the challenges that Customers typically face, Case Managers shall coordinate with other providers (e.g., community-based entities, other District agencies) and ensure that Customers are making meaningful progress against their Detailed Individual Responsibility Plan (DIRP).
Case Managers shall be responsible for conducting outreach to referred Customers, engaging Customers in Provider activities, re-engaging those Customers who started to participate and subsequently stopped, introducing Customers to Provider processes, reviewing the DHS-administered assessments, administering detailed assessments, developing, and amending DIRPs, and helping Customers overcome barriers to program engagement and participation.
Case Managers shall develop trusted working relationships with assigned TANF Customers and shall monitor Customer engagement and progress for as long as the Customers are in the Provider’s PIT.
HOURS OF OPERATION Mon. – Fri. 8:30am – 5pm Except Federal Holidays
PAY $50-$55K
HOW TO APPLY If interested in this opportunity, please apply on our website by visiting www.theexcaliburgroup.com. Preference will be given to all qualified applicants who live in a federally certified HUBZone. **The Excalibur Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.**