Two95 International

Digital Media Operator

Video Production & EditingConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A minimum of 3 years of experience in ingest or post-production services.
A background in production, broadcast engineering, video editing, or a related industry is desired.
A background in advertising or media audiovisual support is desired, as is knowledge of broadcaster, advertising, and post-house operations or workflows.
Good knowledge of digital, social, and online formats, including MP4 and WebM.
Good knowledge of broadcast file formats, including MXF and MOV.
Good knowledge of Adobe Premiere.
A basic understanding of Adobe Audition and audio-editing software.
Good knowledge of transcoders and file-creation techniques.
A good understanding of containers, codecs, and encoding techniques.
Candidates must be eligible to work and live in the country of employment.

Responsibilities

Process clients' orders and materials so they are ready for ingest, communicate problems or issues promptly, and assist clients with orders and queries.
Ingest material into the system to a high standard of quality and productivity, maintaining a constant flow of ingestion.
Perform FTP and nVerge administration, transcoding, quality control and reporting, digital file reviewing and ingest, and post-production techniques.
Constructively and proactively liaise within the team and production team to ensure material is ingested, work is completed within service-level agreements and timeframes, customers are advised, and fixes are charged appropriately.
Fix and create broadcast-compliant files for delivery using post-production tools.
Help maintain current clients and revenues by supporting smooth ingest and adpro operations and maintaining high standards of quality control and customer service.
Check that material is available for ingestion within service-level agreements and maintain a low error rate.
Work efficiently using the correct workflows and procedures.
Test television or broadcast products end to end and report thoroughly through agreed escalation routes.
Prioritize ingest tasks with Traffic to meet service-level agreements and customer requirements.
Use technical tools efficiently and consistently and maintain an organized, structured, repeatable workflow.
Follow ingest standard operating procedures.
Communicate promptly and courteously with Traffic and other stakeholders, maintaining a customer-focused approach.
Issue a quality-control report for each clock on each order.
Assist in creating and maintaining checklists and standard operating procedures.
File a fault report for any software or hardware deficiency.
Support other departments in meeting targets where needed, without compromising the stated requirements.
Work a scheduled shift rotation, undertake relevant assignments as required by management, and achieve key performance indicators.

Desired Qualifications

Good knowledge of After Effects and Photoshop, including editing toolkits and updating graphics and text layers.
Good knowledge of the Adobe ecosystem.

Digital Media Operator

Two95 International Inc. · Kuala Lumpur, Malaysia · — · Posted 2025-03-04

Workplace: on_site

Description

Your Responsibilities

Digital Media

· To ensure client’s orders and material are processed ready for ingest, and communicate

any problems/issues with the client effectively and in a timely manner. To assist clients

with all aspects of their order or any queries they may have.

· ingesting material, to the highest quality, into the system ensuring high

productivity at all times with a constant flow of ingestion.

· FTP administration; Transcoding; QC and reporting; Digital File Reviewing and Ingest;

various post-production techniques

· to ensure client’s orders and material are processed ready for ingest

· to constructively and proactively liaise within the team to ensure material is ingested

and work is completed within SLA

· to communicate any problems/issues effectively and in a timely manner

· Fixing and Creating broadcast compliant files for delivery using post production tools

· to constructively and proactively liaise within the Production team to ensure material is

ingested and work is completed within timeframes, customers are advised and charged

appropriately for fixes.

· Maintain current clients & revenues by playing your part in ensuring the smooth running

ingest, adpro and maintaining the high standards of Quality Control and Customer Service.

Operational Efficiency

· Ensure low error rate – Check material is available for ingestion within SLA

· Always work efficiently and effectively, using correct workflow and work procedures

· Testing end to end for TV or Broadcast products; reporting thoroughly back to agreed

escalation routes

· In conjunction with Traffic, prioritising Ingest tasks to meet SLA's and customer's

requirements.

· Executing the following tasks in a proficient manner: Ftp and nVerge administration;

Transcoding; QC and reporting; Digital File Review and Ingest; various post-production

techniques; other tasks that should become relevant to the role from time to time.

· Ensure you have the information and materials to complete the task to a satisfactory

quality within the given timeframe, if not then you must raise this with Traffic at the

earliest opportunity.

· Use all the technical tools efficiently and consistently and maintain an organized,

structured and repeatable workflow

· Follow Ingest Standard Operating Procedures

· Communicate promptly and courteously in a helpful and professional manner to Traffic

or other stakeholders.

· Ensuring that you maintain a customer-focused orientation at all times.

Documentation

· Issue a QC report for each clock on each order.

· Assist in creating and maintaining checklists and SOP's

· File a fault report for any software or hardware deficiency

· Understand that the Ingest department is part of a bigger chain of activities and

some flexibility may be needed to aid other departments in meeting their own

targets, whilst not compromising the aboveBe a part of a scheduled shift rotation

· Assignments as required and relevant by Management

· Achieve the KPIs

Requirements

Skills & Experience Needed

Ideally you would currently be working in production, broadcast engineering, video editing

or related industries

· A minimum of 3 years experience in Ingest/ Post production services.

· A background in advertising or media AV support is as knowledge of Broadcaster,

· Advertising and Post House operations or workflow is a advantage

· Good knowledge of Digital / Social and Online Formats (MP4, WebM etc.)

· Good knowledge of broadcast file formats; MXF, MOV etc.

· Good knowledge of Adobe Premiere

· Basic understanding of Adobe Audition and audio editing software

· Good knowledge of Transcoders and File creation techniques

· Good Understanding of Containers, codecs and encoding techniques

Optional:

· Good knowledge of After Effects, Photoshop

o Editing toolkits, updating graphics, text layers

o Good knowledge of Adobe ecosystem

· Candidates must be eligible to work and live in the country of employment.

Apply

Apply at Two95 International Inc.

About the Company

Two95 International

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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