Quality Engineer

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Job Summary: 

Responsible for leading quality assurance and Environmental Health & Safety (EHS) programs.

Ensures compliance with quality standards, OSHA/EPA regulations, and internal policies.

Drives continuous improvement in product quality, workplace safety, and environmental performance.

Essential Duties/Responsibilities:

• Quality -

• Lead challenge reviews of travelers with the plant, ETS, and CRS to peer-check the quality plans before work begins.
• Create/develop quality documentation including the following:

• Create/edit data sheets by integrating information from drawings and manuals
• Generate maintenance instructions

• Perform NCR’s/RCA’s – Lead the effort to author, drive the teams, and document the results to ensure quality issues are address with actions to prevent recurrence.
•  to address quality issues
• Lead customer feedback surveys -  Oversee the effort to coordinate the requests sent to the customers, maximize the percentage of responses, and compile the results
• Lead ISO Audit – Schedule, coordinate, and work with auditors and shop personnel to ensure the CRS remains compliant.
• Ensure compliance of measuring and testing equipment – Oversee process to maintain calibration of the measuring and test equipment
• Lead the weekly traveler inspection process – Assign responsibilities, perform inspections, compile the results, and report out on the auditing of travelers
• Review the travelers after completion to ensure that all quality steps have been followed.
• Monitor quality performance, gathering relevant data, collate and analyze for statistical reporting as required.
• Develop and maintain detailed quality reporting structures including preparing written reports, slide presentations, and discussing results with management for organizational transparency and continuous improvement of KPIs and quality improvement metrics.
• Identify gaps in the quality process.  Develop new and improve existing processes by implementing standardized best-practice procedures.
• Formulate goals, objectives, policies, and systems enhancing QA/QC to improve performance for related activities at CRS.
• Identify projects that would help the culture grow with a quality mindset
• Develop relationships with suppliers subcontracting to CRS. Visit supplier shops, perform quality reviews  and drive RCA for quality related events for work sub-contracted out and performed at these repair shops.
• Identify and deliver relevant quality-related training needs to enhance performance.
• Monitor overall quality performance, identify improvement opportunities for lesson’s learned communications, training opportunities, and year over year continuous improvement.
• Ensure quality action plans and procedures are properly understood, carried out and evaluated.
• Provide leadership to staff to ensure the proper completion of quality checks, signoffs, check lists and processes.
• Participate in external quality reviews at plants for planned outages.
• Be the point to contact (POC) and interface with the customer (plants) on all quality issues.
• Improve process quality using Lean Six Sigma Tools
• Oversee the following metrics:  Defect rate reduction and first-pass yield improvement., Cost of Poor Quality (COPQ), TRIR and incident reduction metrics, Audit findings closure rate.

Key Responsibilities – EHS

• Oversee EHS program and ensure OSHA/EPA compliance.
• Lead safety audits, inspections, and incident investigations.
• Track safety metrics (TRIR, near misses, recordables).
• Oversee hazardous materials and environmental compliance.

Safety Culture & Engagement

• Lead behavior-based safety (BBS) programs.
• Conduct safety meetings, training, and toolbox talks.
• Drive employee engagement in safety reporting and prevention.

Working Conditions:

• Normal office and maintenance shop environment.
• Some overtime required as special projects arise.
• Travel to plants, contractors/vendors, and corporate offices will be required.

Minimum Requirements:

• 5 plus years’ of experience in Quality Assurance for customer product manufacturer.
• 5 plus years’ of experience in Quality Management and Quality Audit systems.
• A strong record of success in utilizing Quality Systems in manufacturing, engineering, supplier, or distributor environments.
• Requires valid state driver’s license.

Preferred Qualifications:

• Bachelor’s degree in an applied science or engineering field is preferred.
• Lean Six Sigma Black Belt, Green Belt similar quality focused program strongly preferred.
• ASQ Certified Quality Engineer (CQE)
• Excellent verbal and written communication skills.
• Experience with SAP or ERP systems
• OSHA 30
• Certified Safety Professional (CSP)

Additional Knowledge, Skills and Abilities:

• Ability to manage complex projects to closure, attention to detail, and creative problem solving skills.
• Demonstrated ability to effectively perform in a matrix organizational environment.
• Demonstrated ability to influence and deliver positive outcomes in organizations beyond their direct control.
• Demonstrated computer literacy including internet, Excel, Work, SAP, etc.
• Exhibits a passion for NRG’s Power Values, Initiatives, and Corporate Direction.  Demonstrates alignment with core values in a learning organization.
• Exhibits socially responsible practices.
• Demonstrates accountability for own decisions and takes responsibility for outcomes.
• Demonstrates track record of personal growth and professional development.

Physical Requirements:

• Combination of shop floor and office responsibilities.
• High interaction with operations, leadership, and contractors.
• Occasionally requires lifting as appropriate to perform duties and responsibilities.
• Requires standing, sitting, walking, kneeling, twisting, climbing stairs and ladders, and entering plant equipment to access, inspect, or collect data on plant equipment. 
• Ability to climb multiple flights of stairs to service / inspect turbine deck and work being performed. 
• Requires wearing personal protective safety equipment (respirators, safety glasses, hard hat, appropriate footwear, ear plugs, etc.). 
• May be required to work around rotating and energized equipment, hazardous materials and chemicals.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.