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Oaklawn

Operates a racetrack and casino resort

Facility Operations Manager

Full-Time
No salary listed
Mid, Senior
Hot Springs, AR, USA
In Person
Facilities OperationsFacilities Management

About the job

Requirements
  • At least 21 years of age.
  • Ability to manage a crew professionally, with previous experience in maintenance and engineering, especially electrical, plumbing, air conditioning, and equipment maintenance.
  • Ability to meet the physical requirements of the role, including occasionally lifting or moving more than 100 pounds and working alongside a crew during physical tasks.
  • Ability to work around moving mechanical parts, fumes or airborne particles, outdoor weather, extreme cold, electrical shock risks, and moderate noise.
  • Five or more years of engineering experience, including two or more years of engineering management experience.
  • Experience with plumbing, electrical systems, heating, ventilation, and air conditioning, pools, commercial laundry equipment, and commercial kitchen equipment.
  • Ability to perform the physical duties of all Facilities Engineers.
  • Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
  • Ability to read and interpret plans, specifications, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to present information and respond to questions from managers, clients, customers, and the general public.
  • Ability to read and communicate verbally in English; written English communication may also be required.
  • Ability to obtain and maintain an Arkansas Racing License.
  • Valid driver's license, acceptable driving history, and possession of the license while working.
Responsibilities
  • Coordinate new maintenance and construction projects, including inspections, contracted work, vendors, operations, supply requisitions, preventive-maintenance compliance, work-order completion, inspections, and quality of completed work.
  • Perform general maintenance and oversee facilities office operations, office procedures, and guest service.
  • Lead procedure and work-instruction documentation to support operational efficiency and growth.
  • Participate hands-on in daily office activities and ensure projects are completed as required.
  • Coordinate the maintenance office staff and work with the maintenance team to uphold organizational values and standards of behavior.
  • Perform internal training on protocols, procedures, and other required areas.
  • Maintain detailed status updates for assigned projects and coordinate follow-up as needed.
  • Assist departments with requested projects.
  • Demonstrate appropriate behaviors and build trust, respect, and cooperation among team members.
  • Perform team-member duties when staff members are absent.
  • Maintain par stock of commonly used items and report needed orders to the Director of Facilities.
  • Coordinate day-to-day operations to maintain quality, standards, and guest expectations.
  • Ensure compliance with policies, standards, and procedures.
  • Report daily activities to the Director of Facilities.
  • Supervise Facility Engineering staff and contractors under the direction of the Director of Facilities.

About the company

Oaklawn operates a Thoroughbred racetrack and casino resort for racing fans, leisure travellers, diners, and event guests in Hot Springs, Arkansas. The property combines live and simulcast horse racing with slot machines, table games, sports wagering, and a hotel serving visitors to the region. Its hospitality facilities include restaurants and bars, a spa, a pool, retail shops, and spaces for meetings, weddings, and live entertainment. Racing operations, casino services, lodging, dining, and event teams work together across the destination, supporting day visits and longer stays. Established in 1904, Oaklawn is headquartered in Hot Springs and remains closely associated with the city's tourism economy.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Hot Springs, AR

Founded

1904

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Simplify's Take

What believers are saying

  • Medical-plan choice: employee insurance options include a plan with no premium.
  • Study support: the employer lists a tuition-reimbursement programme among its employee benefits.
  • Recognition spans roles: monthly awards distinguish front-of-house, heart-of-house and leadership contributions.

What critics are saying

  • Flexible retail schedule: the gift-shop role requires opening or closing shifts, nights, weekends, holidays, and overtime.
  • Wagering credential: mutuel tellers must obtain and maintain an Arkansas racing licence.
  • Food-safety qualification: seasonal cooks must hold ServSafe certification and meet applicable permit requirements.

What makes Oaklawn unique

  • Smoke-free gaming: the casino operates a smoke-free floor around the clock.
  • Cross-racing loyalty: rewards members earn points from both live and simulcast horse-race wagers.
  • Trackside rooms: the hotel offers accommodation overlooking the racetrack.

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