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Hot Topic

Retailer of music-inspired fashion and collectibles

Fulfillment Team Lead

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeLa Vergne, TN, USA$18.75 - $20.25 /hrIn-person

About the Job

Requirements

  • Experience overseeing a function or work group.
  • Ability to apply basic algebra and math skills.
  • Ability to adapt to changing environments, challenges, duties, and work schedules.
  • Dedication to meeting internal and external customer requirements and responding to customer requests promptly and thoroughly.
  • Ability to communicate effectively in a team environment and provide direct feedback, with strong verbal and written communication skills.
  • Inquisitiveness and an open mind regarding teen music and fashion trends.
  • Ability to meet deadlines, prioritize appropriately, cope with change, and maintain composure under pressure.
  • Accountability for results, a proactive approach to obstacles, and the ability to resolve problems and issues.
  • Reliable transportation.
  • Physical stamina and attention to detail in a fast-paced warehouse environment.
  • Ability to stand and walk for extended periods; frequently lift and carry boxes up to 50 pounds; bend, reach, twist, and perform repetitive motions while maintaining safety, quality, and productivity standards.

Responsibilities

  • Ensure all associates are equipped to work productively and follow recommended best practices.
  • Conduct job observations and provide training and feedback to associates when needed.
  • Conduct audits to ensure department accuracy.
  • Ensure sufficient workflow by communicating with Supervisors and Team Leads from supporting departments.
  • Assign tasks to achieve daily goals and suggest staffing adjustments to the Supervisor.
  • Ensure paperwork is completed correctly and procedures are followed.
  • Assist in evaluating the performance of assigned associates.
  • Communicate concerns and area needs to Supervisors.
  • Support safety and quality performance standards.
  • Perform distribution job tasks when not actively responsible for the group and meet or exceed established production standards.
  • Perform other job duties as needed.

About the Company

Hot Topic

Retailer of music-inspired fashion and collectibles

Hot Topic sells music and pop culture–inspired fashion and accessories to teens and young adults through online and physical stores. Its product lineup includes clothing, body jewelry, backpacks, home decor, and collectibles such as exclusive Funko Pop! figures, updated frequently with new arrivals and limited releases. Customers shop online or in stores and can choose direct delivery or free in-store pickup, with promotions and sales events to attract buyers. The company differentiates itself by offering exclusive items tied to music and media and maintaining an omnichannel presence to engage a young, trend-focused audience.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1989

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