Operations Coordinator

Overview

Meds.com is a rapidly growing consumer technology firm operating a suite of healthcare businesses, including our flagship brand BlueChew. Our mission is to better patients' lives through innovative healthcare solutions. With a team of 350 professionals across various specialties, we've built scalable pharmacy, telemedicine, and e-commerce platforms using cutting-edge technology. As we continue our accelerated growth trajectory, we're launching new products to expand our patient base and accelerate growth. Join us in tackling exciting challenges at the intersection of healthcare and technology.

We are seeking an experienced Operations Coordinator to support the launch of new products, initiatives, and operations in the healthcare and e-commerce space. This role involves managing cross-functional teams, overseeing timelines, and ensuring seamless execution of high-impact projects. The ideal candidate thrives in a fast-paced environment and has a proven track record of delivering results in dynamic industries like pharmacy, telemedicine, or digital health.

Join our team in Elmhurst, IL - we're looking for someone who truly values and enjoys working onsite, not just tolerates it.

Responsibilities 

• Product Launches – Support the planning, execution, and rollout of new products, ensuring alignment across departments.

• Partnership and Vendor Management – Coordinate scheduling and communicate with partners, vendors, and suppliers to ensure projects remain on-track and on budget. 

• Project Documentation – Maintain, organize, distribute, and archive project documentation, including budgets, requirements, quotes, contracts, technical documentation, standard operating procedures, and meeting summaries. 

• Project Planning & Execution – Develop detailed project plans, key milestones, and dependencies. Regularly update plans to ensure a shared understanding of project status and timelines across departments. 

• Project Management Software – Leverage project management software, including monday.com to track product status, resource allocation, equipment installation, procurement, maintenance requests, and other operational initiatives. 

• Risk & Issue Management – Identify potential risks and bottlenecks early in the process. Develop mitigation strategies and work proactively with stakeholders to resolve issues before they impact project success.

Qualifications 

• Bachelor’s degree in Business, Project Management, Healthcare Administration, or a related field.

• 3-5 years of project experience, preferably in healthcare, e-commerce, or tech industries.

• Strong organizational and multitasking skills with a track record of managing complex projects.

• Experience working with cross-functional teams and external partners.

• Excellent communication and problem-solving skills.

Perks 

• 100% company-paid Medical, Dental, and Vision premium coverage for employees, plus. 

• Short-Term Disability and Life Insurance 

• 401(k) with company match 

• Complimentary daily lunch provided on-site