Rentokil

Global pest control and hygiene services

Pest Control Supervisor

Grounds & LandscapingConfirmed live in the last 24 hours

Full-timeKingston, JamaicaNo salary listedIn-person

About the Job

Requirements

A valid Jamaican driver's license with a clean traffic record is essential for overseeing mobile service teams.
Three to five years of hands-on experience in the Jamaican pest control industry or a similar role is a plus.
One to two years of leadership or supervisor experience, such as as a Lead Technician or Junior Supervisor, is a plus.

Responsibilities

Lead, motivate, and mentor a team of Service Technicians through daily instruction and field support to ensure performance and professional growth.
Manage daily service delivery by monitoring technician work volumes, enforcing work schedules, and optimizing route and zone efficiency.
Conduct site audits and quarterly reports to ensure service excellence, proper housekeeping, and adherence to Integrated Pest Management standards.
Direct the onboarding and ongoing training of staff regarding pesticide application, equipment maintenance, and advanced pest control techniques.
Enforce adherence to the company’s Safety and Personal Codes, ensuring all field activities comply with the official Technical Handbook.
Oversee the security, maintenance, and roadworthiness of the service fleet while ensuring technicians are equipped with required tools and pesticides.
Handle customer complaints and call-backs, visiting new commercial clients to ensure satisfaction and retention.
Inspect and resolve persistent or high-level infestations requiring expert intervention beyond standard technician capabilities.
Plan and execute large-scale treatments by organizing labor, equipment, and logistics.
Ensure all digital service records in Service Trak are accurate and assist the finance team with account reconciliations and collection of outstanding balances.

Desired Qualifications

A diploma in Biology, Agriculture, or Environmental Health; Operations Management is highly preferred for supervisory roles.
Ability to drive a manual/stick-shift vehicle.

Pest Control Supervisor

Rentokil Initial · Kingston, Jamaica · Full-time · Posted 2026-03-03

Workplace: on_site

Department: LATAM

Description

Lead, motivate, and mentor a team of Service Technicians through daily instruction and field support to ensure peak performance and professional growth.
Manage daily service delivery by monitoring technician work volumes, enforcing work schedules, and optimizing route and zone efficiency.
Conduct rigorous site audits and quarterly reports to ensure service excellence, proper housekeeping, and adherence to Integrated Pest Management standards.
Direct the onboarding and ongoing training of staff regarding pesticide application, equipment maintenance, and advanced pest control techniques.
Enforce strict adherence to the company’s Safety and Personal Codes, ensuring all field activities comply with the official Technical Handbook.
Oversee the security, maintenance, and roadworthiness of the service fleet while ensuring technicians are fully equipped with required tools and pesticides.
Proactively handle customer complaints and "Call Backs," visiting new commercial clients to ensure satisfaction and high retention rates.
Personally inspect and resolve persistent or high-level infestations that require expert intervention beyond standard technician capabilities.
Plan and execute large-scale treatments by effectively organizing labor, equipment, and logistics for maximum efficiency.
Ensure all digital service records (Service Trak) are accurate and assist the finance team with account reconciliations and the collection of outstanding balances.

Requirements

Education: Diploma in Biology, Agriculture, or Environmental Health, Operations Management is highly preferred for supervisory roles.
Driver’s License: A valid Jamaican Driver’s License with a clean traffic record is essential for overseeing mobile service teams. The ability to drive stick shift (manual) is a plus.
Technical Field Work: A minimum of 3–5 years of hands-on experience in the Jamaican pest control industry or similar role is a plus.
Leadership Experience: At least 1–2 years in leadership / supervisor role such as a "Lead Technician" or "Junior Supervisor position is a plus.

Apply

Apply at Rentokil Initial

About the Company

Rentokil

Global pest control and hygiene services

Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.

Company size: 10,001+
Company stage: IPO
Headquarters: Crawley, United Kingdom
Founded: 1925

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