Full-Time
Assistant Manager
International Talent & Operations
Phillip Jeffries
No salary listed
London, UK
Hybrid
Bachelor's
Category
 People & HR (2) |
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Required Skills
Inventory Management
Requirements
- A bachelor's degree in Human Resources, Business Administration, or a related field.
- Experience in a progressive Human Resources, Talent, and/or Operations role.
- A strong understanding of Human Resources best practices and employment law basics.
- Experience working in a fast-paced, hands-on environment.
- Strong organizational skills with high attention to detail.
Responsibilities
- Serve as an approachable, trusted presence for employees in the London office.
- Reinforce Phillip Jeffries values, expected behaviors, and a positive workplace culture.
- Listen for engagement themes and share insights with International and Talent leadership.
- Support local culture and engagement activities driven by the global Talent team.
- Foster a respectful, collaborative, and inclusive environment.
- Act as an initial point of contact for day-to-day questions, concerns, and interpersonal challenges.
- Provide a neutral, confidential listening space while maintaining appropriate boundaries.
- Encourage healthy communication between employees and their managers.
- Escalate all formal or sensitive matters to Talent leadership.
- Support smooth daily office operations and ensure a productive, professional environment.
- Monitor workflow consistency and escalate operational needs or risks.
- Reinforce established procedures and operational best practices.
- Coordinate with cross-functional partners to support international operational priorities.
- Partner with the Director of Talent Acquisition to support London-based hiring needs.
- Coordinate interviews and on-site logistics, and ensure a seamless candidate experience.
- Act as the local point of contact for recruiting communication when needed.
- Reinforce awareness of Phillip Jeffries policies, procedures, and workplace standards.
- Support distribution and acknowledgment of compliance documentation.
- Identify policy questions or concerns and escalate appropriately.
- Assist in coordinating learning programs, training, and team development activities.
- Track participation and surface development themes or skill gaps.
- Support onboarding for new hires to ensure a smooth, consistent experience.
- Support international projects by helping organize tasks, timelines, and documentation.
- Identify risks or delays and escalate as needed.
- Collaborate with internal partners and approved vendors to keep projects on track.
- Manage schedules, meeting logistics, and operational communications.
- Track expenses, coordinate vendors, and support documentation accuracy.
- Assist the Managing Director with coordination, travel needs, and follow-up actions.
- Coordinate maintenance, safety procedures, and building-related needs.
- Partner with facilities contacts to manage repairs, inspections, and certifications.
- Maintain records and monitor office conditions.
- Support daily sampling workflows and coordinate inventory needs.
- Collaborate with carriers and partners to ensure timely deliveries.
- Assist with new collection launches and operational accuracy.
- Support scheduling, communication, and logistics for operational training sessions.
- Maintain attendance tracking and training documentation.