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Santander

Global retail and commercial banking group

Customer Specialist B1 1

Retail & Commercial BankingUpdated on Nov 14
Full-timeBrazilNo salary listed

About the Job

Requirements

  • Experience in the financial market.
  • Experience managing a business-customer portfolio (Pessoa Jurídica, PJ).
  • Experience with active customer prospecting, consultative relationships, commercial visits, financial-product sales, and business financial analysis.
  • A completed or in-progress undergraduate degree in Administration, Economics, Accounting, Finance, Commercial Management, or a related area.
  • CPA or the former CPA10 certification is mandatory.
  • Knowledge of business-customer products including foreign trade, receivables advances, home equity, working capital, life and business insurance, and consortium products.
  • Skills in business-customer portfolio management and development, credit, business balance sheets, negotiation, and business development.
  • Interpersonal relationship skills, a consultative approach, analytical ability, communication, results orientation, and proactivity.

Responsibilities

  • Manage and increase the profitability of a business-customer portfolio.
  • Provide consultative service to customers.
  • Prospect new companies.
  • Sell financial solutions and banking products.
  • Conduct periodic customer visits.
  • Analyze company revenue, balance sheets, and financial indicators.
  • Assess risk and portfolio quality.
  • Ensure regulatory compliance.
  • Develop relationships with business owners and decision-makers.

Desired Qualifications

  • A record of professional awards and recognition is an advantage.
  • CPRO-R or the former CPA20 certification is considered an advantage.

About the Company

Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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