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Bank of Montreal

Runs Canadian and US banks for people and firms

Trust Administrator

Wealth Management & Financial AdvisoryUpdated on Nov 10
Full-timeHalifax Regional Municipality, NS, CanadaIn-person

About the Job

Requirements

  • Typically, candidates have 2 to 3 years of relevant experience and a post-secondary degree in a related field of study is desirable, or an equivalent combination of education and experience.
  • Basic knowledge of Estate and Trust products and services is required.
  • Trust industry experience is required.
  • An applicable securities certification is required.
  • Specialized knowledge is required.
  • Good verbal and written communication skills are required.
  • Good organizational skills are required.
  • Good collaboration and team skills are required.
  • Good analytical and problem-solving skills are required.

Responsibilities

  • Provide high-quality sales and service to Trust and Estate clients to deliver an exceptional client experience.
  • Provide technical expertise for all aspects of Trust and Estate account management and administration to ensure compliance.
  • Work collaboratively within the branch and regional team as part of the client and relationship management solution.
  • Identify and make referrals to other business groups as appropriate.
  • Assist in preparing new business proposals or presentations to clients and prospects based on their needs.
  • Develop rapport and instill client confidence to build credibility as a member of the client and relationship team.
  • Develop and maintain knowledge and understanding of integrated services and offerings, focusing on Trust and Estate products and procedures.
  • Coordinate and execute activities for implementing strategic initiatives, including tracking metrics and milestones.
  • Collaborate with internal and external stakeholders to deliver business objectives.
  • Set up and maintain Trust and Estate accounts, ensuring compliance requirements are met within acceptable time frames.
  • Ensure timely and accurate processing of trade order management activities.
  • Support audits and compliance reviews as assigned.
  • Identify and escalate irregularities and discrepancies to management.
  • Perform sales and service support activities as required to meet client needs and maintain service levels.
  • Provide administrative support to team members and relationship managers, including financial reports, asset and account reconciliation, compliance, trade activity, posting, fee collection, and related activities; ensure proper documentation and administration decisions.
  • Meet high-quality service standards to maximize relationship retention and growth.
  • Follow risk and compliance processes and policies to safeguard customer assets, maintain privacy, act in customers’ best interests, and ensure the function is effectively run.
  • Protect the bank’s assets and comply with regulatory, legal, and ethical requirements.
  • Complete complex and diverse tasks within given rules and limits, which may include handling escalations from other employees.
  • Analyze issues and determine next steps.
  • Take measured risks while protecting the bank by applying the Risk Management Framework in the execution of the role, in line with the Risk Culture and approved Risk Appetite; make sound, risk-informed decisions aligned with business strategy, asset protection, applicable policy documents, laws, and regulations.
  • Complete broader work or accountabilities as assigned.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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