Full-Time

Senior Manager

Supply Chain Operations Servicing Strategy, Horizontal Services, Hybrid

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Social Impact
Financial Services

Mid, Senior

No H1B Sponsorship

McLean, VA, USA + 1 more

More locations: Richmond, VA, USA

Hybrid role requiring in-office presence approximately half of the time.

Category
Production Planning & Scheduling
Supply Chain Management
Operations & Logistics
Required Skills
Agile
Data Analysis
Requirements
  • High School Diploma, GED or Equivalent Certification
  • At least 3 years of experience delivering transformational initiatives
  • At least 3 years of experience in people management
  • At least 3 years of experience directing process transformations or projects
  • At least 3 years of experience in Strategic planning
  • Bachelor's Degree
  • PMP, Lean, Agile or Six Sigma certification
  • 4+ years of experience in people management
  • 4+ years of experience directing process transformations or projects
Responsibilities
  • Partnering closely with Line of Business leaders to ensure Supply Chain Solutions is represented in the ideation, design and execution of their objectives through (1) Intent delivery and operational readiness (2) servicing strategy and (3) influencing their product roadmap through the delivery of insights and listening
  • Designs strategic programs and initiatives, partnering with project and product teams to integrate designs and develop processes that track progress, identify and address issues
  • Leading high impact transformation initiatives and change management contributing to the overall outcomes, definition, scoping, design, and delivery
  • Creating over-arching roadmaps, in partnership with tech, product and intent teams with a focus on human centered design
  • Ensuring the product design is built for agents and customers
  • Creating and delivering presentations to senior management. Guiding and influencing senior management discussions and decisions
  • Creating, establishing, and managing communications across teams to ensure optimal engagement of associates and leaders
  • Consulting with business partners to understand complex problems and focus on bringing issues to resolution, horizontal influence and leadership in a matrixed environment. Escalating road-blocks as necessary to meet timelines. clarifying and defining transformation requirements / scope for cross-functional problems
  • Conducting independent research and analysis to solve ambiguous client problems. Working with transformation teams to develop recommendations to clients (e.g., senior management and/or executives) enabling them to make key business decisions
  • Responsibility for day-to-day operational aspects of the experience; participating in developing products, benefits definition, management of changes in the operational environment, and assigning and managing team accountabilities on an ongoing basis
  • Distilling big picture intent into tactical requirements and implementation plans and executing process efficiency
  • Intimately understanding the heart of specific operations and represent the voice of that operation to multiple product teams and client stakeholder groups

Capital One offers a range of financial services, including credit cards, savings accounts, car loans, and business checking accounts, primarily in the United States. The company focuses on user-friendly banking solutions with no fees or minimums, making it easier for customers to manage their money. Capital One stands out from competitors with its commitment to financial inclusion and literacy, partnering with organizations to provide educational resources. The goal is to create a more accessible financial system for everyone.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Minna Technologies enhances customer experience with subscription management tools.
  • Collaboration with Worldpay improves payment security and efficiency for merchants.
  • Capital One's financial empowerment initiatives support community financial stability programs.

What critics are saying

  • Increased competition in subscription management tools may dilute Capital One's first-mover advantage.
  • Departure of key personnel like Joe Rodriguez could affect risk management oversight.

What makes Capital One unique

  • Capital One offers user-friendly banking with no fees or minimums for checking accounts.
  • The company emphasizes financial inclusion through community partnerships and philanthropic efforts.
  • Capital One's mobile app is a model for secure, user-friendly digital banking.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program