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Sure Power

UPS Service Engineer

Equipment Field ServicePosted on Nov 12
Full-timeSterling, VA, USA

About the Job

Requirements

  • An Associate's degree in Electronics, equivalent military electronics training, or equivalent trade school training with 2+ years of relevant experience, or 5+ years of relevant experience in the field.
  • Working knowledge of 12VDC, 120VAC, 208VAC, and 480VAC systems and three-phase power.
  • Ability to read schematics, electrical drawings, and company technical publications, and knowledge of troubleshooting, testing, and repair techniques.
  • Strong analytical and technical skills, diagnostic capabilities, and ability to learn new technologies and systems.
  • Strong mechanical aptitude.
  • Excellent verbal and written communication and customer relations skills.
  • Ability to work independently and resourcefully, follow directions, and maintain attention to detail.
  • Valid current driver's license and a good driving record.
  • Ability to obtain a Department of Transportation Medical Certificate, pass a drug and alcohol screen, and comply with Department of Transportation regulations.
  • Willingness to work varied shifts, including nights, weekends, and holidays, and participate in a rotating on-call team for emergency responses.
  • Proficiency with Microsoft Outlook, Excel, Word, and other applicable software applications.

Responsibilities

  • Refurbish, install, provide preventive maintenance for, routinely repair, and troubleshoot UPS systems and equipment to meet electronic, mechanical, and electrical requirements, including emergency services as required.
  • Apply knowledge of the construction, installation, operation, and troubleshooting of sophisticated circuitry and controls associated with UPS projects.
  • Apply knowledge of UPS start-up, testing, and operations.
  • Build battery systems and prepare equipment for shipment to customer sites.
  • Perform commissioning-focused design reviews, prepare commissioning test procedures and reports, and coordinate and oversee on-site testing.
  • Commission, maintain, and provide emergency support for equipment at customer sites.
  • Replace batteries and equipment when necessary.
  • Perform quality control and site inspections.
  • Drive a Department of Transportation-regulated commercial vehicle, load and unload trucks, and haul and hoist materials.
  • Organize the warehouse and log equipment inventory.
  • When not in the field, test equipment and rebuild older systems, and seek appropriate training.
  • Discuss maintenance or equipment-operation problems with technical support.
  • Participate in developing Methods of Procedures.
  • Consult with a supervisor concerning unusual problems and developments.
  • Read electrical schematics and single-line diagrams.
  • Install and maintain three-phase 480V and 208V systems.
  • Use electrical and electronic test equipment and apply electricity fundamentals.
  • Analyze test data and recognize deviations from acceptable values.
  • Work with critical power infrastructure in data center environments.
  • Interpret electrical one-line diagrams and schematics down to component level.
  • Apply working knowledge of electronic theory and UPS systems, and evaluate UPS equipment operating conditions.
  • Interact with internal employees and customers at all levels.
  • Complete comprehensive field service reports promptly.
  • Apply knowledge of equipment manufacturers' specifications and provide clients with proactive recommendations.
  • Complete all training required by the company.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience with UPS systems of 25KVA or larger.
  • UPS original equipment manufacturer factory training or experience with Vertiv/Liebert, APC/MGE/Schneider, or Eaton/Powerware.

About the Company

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