Business Operations and Strategy Manager
No salary listed
Senior
London, UK
HybridFour days a week on-site in the Kings Cross office.
Business & StrategyBusiness Operations
About the job
Requirements
- At least 5 years of experience, including a strong foundation in top-tier strategy consulting (MBB or equivalent).
- Demonstrated ability to run value-creation projects end-to-end autonomously, from opportunity generation, sizing and prioritisation through plan design and execution.
- Demonstrated ability to establish and run company-wide operating processes, including OKRs, business reviews, planning cycles and post-mortems, and to prepare board materials, investor updates and fundraising diligence packs in a high-growth context.
- Comfort owning data and metrics infrastructure, including defining KPI frameworks, building dashboards and working directly with data tools.
- Strong analytical capability, including experience translating ambiguous business questions into structured analyses, clear recommendations and operational decisions.
- Curiosity to increase technical leverage using AI tools to accelerate prototyping, automation and iteration, including building workflows directly.
- Ability to operate in ambiguity with a bias toward action and to build and scale new ways of working from the ground up.
- Ability to communicate effectively and lead without authority, mobilising technical and non-technical stakeholders, from individual contributors to the CEO, around priorities and trade-offs.
Responsibilities
- Set up the company’s end-to-end operating model in a future-back, AI-native way, designing for 10x scale and building the processes, tools and infrastructure needed to support it.
- Design, launch and run the company-wide OKR system, including its tools, processes, data infrastructure and ceremonies; target a Q3 2026 launch and then iterate. Make the system scalable and AI-native, enable employees to set, review and update OKR progress efficiently through AI tooling, and automate metric flows from the data layer.
- Own the leadership operating cadence, including weekly leadership meetings, monthly business reviews, quarterly and annual planning, post-mortems and decision logs; embed AI for pre-read generation, action tracking and decision-making.
- Define and maintain the KPI and financial tracking framework alongside OKRs, including unit economics, cohort metrics and business performance indicators. Build and maintain dashboards and metrics packs, own the data, make trustworthy numbers accessible in natural language, and apply appropriate guardrails for sensitive data.
- Own internal communications, including all-hands content, leadership announcements, company narrative and change communications.
- Build the internal knowledge base across strategy and operations so employees have equal and up-to-date context on direction and progress.
- Own board preparation, including decks, pre-reads, minutes and follow-ups, and prepare investor updates. Support the fundraising process end-to-end, including pipeline tracking, the data room, diligence coordination, model defence and metrics deep-dives.
- Support internal objectives around AI-native workflows and potentially run AI enablement projects across People & Talent, Finance, Customer Support and Operations to automate key tasks.
- Take on cross-functional strategic projects without a natural owner as they arise, including organisation design, partnerships and market analysis.
Desired Qualifications
- Ideally, 1–2 years of post-consulting experience in an operator role; this is not required.
- SQL familiarity is a plus.
About the company
elasticStage provides on-demand manufacturing and distribution for vinyl records and CDs. Artists upload music and artwork; when customers order, elasticStage manufactures and ships directly to the buyer with no minimums or upfront inventory, using a revenue-sharing model. The company uses a patent-pending cold process that does not involve traditional pressing or PVC, opting for PETG and a first-generation recording approach to save energy and reduce chemicals. It differentiates itself through on-demand production, sustainability, and partnerships with major labels and DSPs to help independent artists reach fans directly.
Company Size
51-200
Company Stage
Series A
Total Funding
$39M
Headquarters
London, United Kingdom
Founded
2016
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Simplify's Take
What believers are saying
- Amuse partnered on February 24, 2026, bringing elasticStage to hundreds of thousands of DIY artists.
- EmuBands joined on March 24, 2026, expanding direct-to-fan physical sales without inventory risk.
- Beatportal reported over 100,000 creators and 20-day turnaround times on May 14, 2026.
What critics are saying
- Customer reviews in March 2026 describe scratched vinyl, fingerprints, and slow support responses.
- If quality complaints spread, SoundCloud and Amuse can redirect artists to traditional pressing partners.
- elasticStage still depends on a niche cold-manufacturing process; a defective run damages trust fast.
What makes elasticStage unique
- elasticStage’s on-demand vinyl and CD model removes inventory, minimums, and upfront costs.
- Its August 2026 SoundCloud integration lets Artist Pro users publish vinyl inside SoundCloud.
- The platform ships to 90-plus countries and handles licensing, fulfilment, and customer support.
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Benefits
- Health Insurance
- Remote Work Options
- Flexible Work Hours
- Paid Holidays