All Accor

Global hotel management, franchising, loyalty program

Gouvernant

Janitorial ServicesUpdated on Nov 11

Full-timeRoissy-en-France, FranceIn-person

About the Job

Requirements

Experience in a similar role.
Strong organizational skills, rigor, and attention to detail.
Strong interpersonal skills.
Solution- and results-oriented approach.
Leadership ability.

Responsibilities

Ensure the quality of room cleaning through rigorous inspection.
Coordinate room assignments and any room moves in collaboration with reception.
Support and supervise the teams.
Provide accurate and detailed handovers to other housekeepers.
Optimize service organization by aligning staffing levels with workload.
Manage lost property, report technical defects, and monitor repairs.

Description du poste

Rattachée à la Gouvernante Générale, vous aurez pour principales missions:

Garantir la qualité du nettoyage des chambres via un contrôle rigoureux
En collaboration avec la réception, coordonner l'attribution des chambres et les délogements éventuels
Accompagner et encadrer les équipes
Assurer une passation d'informations de qualité avec les autres gouvernantes par une communication précise et détaillée
Optimiser l'organisation de son service en veillant à l’adéquation entre les effectifs et la charge de travail
Assurer la bonne gestion des objets trouvés et signaler les défauts techniques et veille au bon déroulement des réparations

Qualifications

Expérience similaire

Sens de l’organisation, de la rigueur et du détail

Excellent relationnel

Orienté (e) solution et résultats

Leadership

Informations supplémentaires

- Indemnité compensatrice de nourriture

- 13e mois

- Prime transport

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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