Full-Time

Assistant Business Manager

Posted on 10/15/2024

Charlotte Tilbury

Charlotte Tilbury

1,001-5,000 employees

Luxury skincare, makeup, and fragrance brand

Junior, Mid

Trafford, UK

Category
Strategy Development
Business Development
Business & Strategy
Required Skills
Customer Service
Requirements
  • Retail management experience
  • A genuine passion for the beauty industry.
  • Commercial acumen
  • People management experience.
  • Strategic planning experience
Responsibilities
  • Drive financial results in store to meet and exceed targets and key performance indicators.
  • Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
  • Demonstrate entrepreneurial spirit; being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
  • Lead by example to promote exceptional customer service and creating a customer experience.
  • Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
  • Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
  • Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
  • Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
  • Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
  • Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
  • Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Charlotte Tilbury Beauty Ltd. specializes in luxury beauty and skincare products, offering a diverse range that includes skincare, makeup, and fragrances. Their products, such as Charlotte's Magic Cream and Magic Serum Crystal Elixir, are designed to meet the needs of beauty enthusiasts who seek high-quality items. The company operates through a direct-to-consumer model via its website and also partners with major department stores for retail sales. What sets Charlotte Tilbury apart from competitors like Estée Lauder and Dior is its focus on innovative product formulations and strong celebrity endorsements. The goal of Charlotte Tilbury is to provide premium beauty solutions while enhancing customer engagement through personalized services like virtual consultations and loyalty programs.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

London, United Kingdom

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into flagship stores enhances brand presence and customer experience.
  • Collaborations with celebrities like Deanna Paley boost brand visibility.
  • 'Law of Attraction' fragrances tap into the growing trend of mood-enhancing products.

What critics are saying

  • Class action lawsuit settlement may lead to increased regulatory scrutiny.
  • Full acquisition by Puig could impact brand identity and autonomy.
  • Heavy discounting strategy might devalue the brand's luxury image.

What makes Charlotte Tilbury unique

  • Innovative product formulations set Charlotte Tilbury apart in the luxury beauty market.
  • Celebrity endorsements enhance brand visibility and appeal to a broader audience.
  • Strong online presence and virtual consultations boost customer engagement and satisfaction.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Employee Assistance Program (EAP)

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Innovative PR
Feb 19th, 2025
Collab Alert: Deanna x SZA for the 67th Grammy Awards

Charlotte Tilbury teamed up with Celebrity MUA Deanna Paley (@deelishdeanna) for the 2025 Grammy Awards.

MyLondon
Dec 26th, 2024
Charlotte Tilbury Boxing Day sale knocks 30% off award-winning 'magic cream' that 'knocks years off skin'

Charlotte Tilbury has launched their Boxing Day sale, with up to 40 per cent off their range.

Jiemian
Dec 22nd, 2024
Puig to Fully Acquire Charlotte Tilbury

Anta's Amer Sports raised $1.08 billion by issuing 40.8 million shares at $23 each, marking the largest equity offering by a consumer goods company since 2017. Puig will fully acquire Charlotte Tilbury by 2031, having already acquired a majority stake in 2020. FrieslandCampina plans to merge with Belgium's Milcobel, creating a dairy company with €14 billion in revenue. Moncler's Stella King joins Burberry's board as an independent non-executive director, effective April 1, 2024.

BCE Bakhtiyarpur
Dec 21st, 2024
Charlotte Tilbury Class Action Settlement: Eligibility to get upto $1,100!

Charlotte Tilbury Beauty Inc. has agreed to pay $2.925 million to resolve a class action lawsuit that was raised due to violated Illinois biometric privacy laws by collecting facial geometry scans from their website users.

DFNI Online
Dec 19th, 2024
Charlotte Tilbury shares the magic of gifting at Heathrow

Beauty brand Charlotte Tilbury has teamed up with Avolta and Heathrow Airport to share the joy of gifting this holiday season.

INACTIVE