Food Service Assistant

Overview

Assist in the timely preparation, service, and delivery of meals and snacks; assist in daily or scheduled cleaning and sanitation of equipment, dishes, floors, and utensils following established policies and procedures. Assist in ensuring proper storage of all foods.

Responsibilities

Prepares special items, desserts, fruits, pureed foods and thickened fluids according to safety/sanitation/preparation policies and procedures according to dress code. Uses correct hand washing and glove procedures.

Assists in maintaining order/cleanliness in coolers, freezers, and store room while putting up food using the FIFO rotation.

Sets up tray line and assembles trays for meal service in a timely manner with attention to diet orders, select menus, food and beverage preferences, eye appeal, and food quality while keeping talk to a minimum during assembly. Follows correct policy and procedure for storing, labeling and using leftovers.

Delivers meals to hospital patients using 2 patient identifiers, a friendly tone to voice, a smile and asks the patient if they need anything else, are they enjoying their food, etc. Communicates problems or physical needs to nursing staff and food complaints to food service management.

Prepares dirty trays, plates, glasses, silverware etc for dishwashing, operates dish machine correctly, check and records water temps/takes corrective action as appropriate, keeps machine clean/polished and well maintained. Uses correct ware washing p&p (air drying, glove use, cleaning up water spills) for safety of self and others. Stores clean dishes and utensils correctly.

Takes pride in keeping the kitchen and equipment clean, sanitized and polished as per policy and uses chemicals safely. Makes use of any “down time” to assure all areas are clean- including utility carts and does not mind helping others when their tasks are completed. Keeps chemical room organized and pathway to fire equipment clear.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

High School diploma or equivalent preferred. On the job training, no previous experience required.

Must be able to read, write legibly, speak and comprehend English.